Peer Support/Safe Harbor Driver

The Salvation Army USA Central Territory

United States, Michigan, Detroit

Feb 28, 2025

Position Summary:

Provides peer support and transportation services to Safe Harbor clients.

Essential Responsibilities:

Assist clients in articulating personal goals for recovery through the use of one-to-one and group sessions.
Assist clients in determining the steps he/she needs to take in order to gain access to treatment services and support the client with identifying and adequately addressing barriers.
Assist clients in locating, joining, and finding means to participate in self-help/support groups such as NA, AA and Celebrate Recovery.
Model and teach problem-solving techniques with individuals and groups.
Utilize recovery experience to assist Safe Harbor clients in navigating systems for authorization/ continuation of treatment services.
Work with referral sources (i.e., emergency rooms, crisis centers) to increase transitions of care to the SAHL Safe Harbor service sites.
Complete outreach activities with referral resources to bring community awareness to Safe Harbor services.
Teach and role model the value of every individual's recovery experience.
Assist the client in identifying possible barriers and directing client to community resources available to support self-sufficiency and social detriments of health outcomes.
Assist client in developing empowerment skills and combating stigma through self-advocacy
Establish and maintain professional and timely documentation in the electronic medical records system, and seek necessary assistance to ensure compliance.
Maintain a working knowledge of current trends and developments in substance use disorder and co-occurring disorders by reading relevant materials and participating in continuing education seminars, webinars and other in-service training when offered.
Provide transportation coordination and drive as needed to assist clients with prompt access to care and SUD treatment services.
Perform other duties as assigned

Additional Responsibilities:

Qualifications:

Education/Experience:

Must possess a High School Diploma or equivalent
Self-identified as a person who has direct personal experience living in recovery from substance use/co-occurring disorder
Have significant experience (36-months minimum) working on his/her own recovery and an ability to manage his/her own wellness

Skills, Knowledge & Abilities:

Be willing to publicly identify as a person living in recovery for the purposes of educating, role modeling, and providing hope to others about the reality of recovery
Knowledge of the Recovery process and the ability to facilitate recovery using established standardized substance abuse and mental health processes
Knowledge and skill to teach and engage in basic problem-solving strategies to support individual clients in self-directed recovery
Practice good telephone etiquette in dealing with clients, staff and community members

Computer Skills:

Proficient personal computer skills including e-mail, internet, word processing, spreadsheet, etc.

Certificates and Licenses:

Complete Safe From Harm training, and keep current as needed
Certified as a Peer Support Specialist (CPSS) or clearly defined work plan to obtain such status within 30-days of employment
Valid Michigan Chauffeur License and approved by The Salvation Army MVR

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Average Daily Physical Requirements	Frequency
Work in stationary position	2 to 5 hours
Move about work area	2 to 5 hours
Use hands/fingers to handle or feel	2 to 5 hours
Reach with hands and arms	2 to 5 hours
Climb (stairs/ladders) or balance	Less than 2 hours
Bend, stoop, kneel, crouch, or crawl	Less than 2 hours
Communicate with others	More than 5 hours
Detect flavors or smells	None
Move objects up to 30 pounds	Less than 2 hours
Visual acuity	More than 5 hours
Read and understand written word	More than 5 hours
Drive or travel	Less than 2 hours

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Average Daily Environmental Conditions	Frequency
Environment: No exposure to extreme heat, cold, noise, chemicals or hazardous equipment.	None
Medical Environment: Exposure to body fluids, radiation, medical equipment, solvents or chemicals.	None
Noise: Exposure to constant or intermittent extreme sounds.	None
Temperature: Exposure to extreme heat or cold either indoors or outside.	None

In addition:

COMMUNICATION: Ability to effectively receive and express ideas, both written and verbal; using clear and concise vocabulary and active listening skills.

DECISION MAKING: Ability to select and commit to an effective course of action by understanding issues, comparing solutions and drawing conclusions to resolve problems.

INITIATIVE: Ability to act promptly and take steps to solve or settle an issue proactively.

RELIABILITY: Ability to be dependable , trustworthy , and committed to doing the best job possible and completing work in a timely and consistent manner.

TEAMWORK: Effectively interacts with people by being able to share and receive information that supports team goals.

This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Salvation Army reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon The Salvation Army's at will employment status. Reasonable accommodation may be made to enable individuals to perform essential functions.