VP, Technology Product Development - Digital

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview:

The Vice President, Technology Product Development - Digital is a strategic senior technology leader who is responsible for leading the technology strategy, design, development, and operations for all digital commerce platforms for Macy's and Bloomingdales. This role is also critical in leading the efforts to modernize our technology stack while lowering overall cost by leveraging cloud technologies and platforms.

This leader should have a deep engineering and operational foundation in order to effectively lead a team of leaders and their teams comprised primarily of on-shore and off-shore engineers. They must also have experience in leading modern technology delivery at scale in both modern stack and legacy systems as well as experience leading digital transformation efforts in retail or adjacent industries. The leader will also need to attract, develop, and grow the capabilities of a large team who manages both on-shore and off-shore colleagues/contractors in multiple roles to ensure we build the next generation of technology product engineering talent needed for our business.

Given the breadth and depth of responsibilities, this leader should have a track record of building trust with stakeholders and leading at an enterprise level. This highly visible role requires extensive collaboration and partnership across multiple stake holders and executives including Macy's Chief Customer & Digital Officer, Bloomingdales SVP Customer and Revenue Growth, Technology Executive Leadership, Digital Strategy teams, Product teams, UX teams, and external 3rd party vendors.

What you will do:

• Lead the digital technology strategy while collaborating closely with senior leadership on prioritization and future roadmap
• Drive technical direction and delivery execution, ensuring engineering excellence across teams in coding practices, continuous integration, automated testing, etc.
• Optimize the use of cloud services and other resources to maximize ROI.
• Create and maintain an environment that drives innovation and challenges the team to explore and experiment with new ideas and technologies to grow the business
• Develop team members who are business-savvy tech leaders and engineers
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills you will need

• Technology Leadership: Lead and inspire a high-performing engineering team responsible for building and maintaining the digital commerce platforms (website and mobile apps) using modern, cloud native technologies.
• Strategic Partnership: Partner with the Digital Product and UX teams to deliver digital experiences that drive customer engagement, sales, and loyalty.
• Agile Product Delivery: Champion an agile product operating model, working with product management and scrum teams to continuously deliver customer-centric features and enhancements.
• Platform Management: Ensure the e-commerce platforms operate with high availability, scalability, and security, leveraging GCP for cloud-native solutions and infrastructure.
• Innovation & Optimization: Stay ahead of industry trends and emerging technologies to continuously improve the customer experience, increase site performance, and optimize for mobile-first experiences.
• Cross-functional Collaboration: Ability to influence and collaborate with stakeholders across business, marketing, operations, and customer service to ensure alignment on goals, timelines, and delivery expectations. Can communicate complex messages and highly technical information to all levels through storytelling and presentations as well as written and verbal communication.
• Financial Management: Oversee the financial management of technology spend, ensuring cost-effective solutions and budgeting accuracy while driving alignment with business goals.
• Technical Governance: Uphold best practices for software development, quality assurance, and operational excellence to ensure technology investments are maximized and deliver business value.
• Team Leadership: Attract and retain talent; drive performance through people engagement; cultivating an environment which supports growth, continual feedback, and inclusion.

Who you are:

• 15+ years of experience in software engineering; 10+ years of progressively increased responsibility leading and managing engineering teams & leaders.
• Brave and courageous leader who possesses a challenger mindset. Someone who is willing to challenge the status quo, reset expectations, and work in a state of continuous improvement, constantly looking for ways to improve processes and drive new solutions and out-of-the-box ideas.
• Leader who embraces change and can effectively lead others through it.
• Curious with a desire to continuously learn about the business and explore solutions that could enhance the customer experience and company growth
• Experience delivering large-scale B2C e-commerce solutions in a multi-channel, matrixed retail organization or adjacent industry.
• Experience managing large offshore teams and 3rd party vendors.
• Experience building cloud-native applications.
• Able to regularly sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today!

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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