Account Manager

About Us:

For more than 30 years, Dyna-Mist, a Visterra partner company, has been providing award-winning landscaping services throughout Texas. With a team of experienced professionals, Dyna-Mist offer comprehensive solutions for lawn care, irrigation, pest control, and more. Dyna-Mist has built a reputation for excellence, reliability, and customer satisfaction.

Visterra Landscape Group is one of the nation's largest commercial landscape service providers, growing organically and through strategic investment in well-established landscape service providers with operations spanning 16 states. The company safely delivers expert landscape maintenance, enhancement, construction and installation, sweeping and portering, and snow and ice management services with a reputation for excellence in client service. Visterra has been awarded Lawn and Landscape's Best Places to Work in Landscaping for the past three consecutive years and is a back-to-back winner of multiple Project Excellence Awards and Safety Recognition Awards by the National Association of Landscape Professionals. With incumbent partner leadership guiding day to-day operations, Visterra continues to grow a team that prioritizes employee safety, wellbeing and dynamic career opportunities.

ROLE OVERVIEW:

As the Account Manager, you will be responsible for ensuring the performance of our partner companies standards and managing all resources to achieve exceptional service for clients. You will exceed customer expectations through effective management of financial resources, strong computer aptitude, and a willingness to learn in a fast-paced, error and accident-free environment. You will work closely with clients to understand their needs and provide tailored landscaping solutions.

Key Responsibilities:

• Develop and maintain strong relationships with clients, understanding their needs and expectations.
• Provide tailored landscaping solutions to meet client requirements.
• Coordinate with internal teams to ensure seamless service delivery.
• Monitor project progress and address any issues or challenges that arise.
• Conduct regular site visits to ensure quality standards are met.
• Negotiate contracts and pricing with clients.
• Prepare and present proposals, contracts, and reports to clients.
• Identify opportunities for upselling and cross-selling additional services.
• Ensure compliance with relevant regulations and industry standards.
• Provide regular updates and detailed reports on account status to senior leadership.

Key Qualifications:

• Bachelor's degree in business, horticulture, landscape contracting, or a related field.
• 4+ years of experience in landscape maintenance or account management.
• Strong communication and interpersonal skills.
• Proven problem-solving abilities and attention to detail.
• Proficiency in CRM software and tools.
• Experience in sales and customer service.
• Knowledge of relevant regulations and industry standards.
• Ability to manage multiple tasks and projects simultaneously.
• Certifications in Landscape Maintenance and Irrigation is a plus.
• Bilingual (Spanish) is a plus.

Benefits

Visterra offers a challenging and rewarding work environment where employees are encouraged to develop and grow as professionals. In this role, you will have the opportunity to lead an important operational function while contributing to the continued growth and success of the organization.

• Paid time off
• Health and wellness coverage
• 401(k) savings plan
• Professional development opportunities

The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Visterra is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v). We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.