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Food & Beverage Manager

Omni Hotels & Resorts
60000-75000
life insurance, paid time off, paid holidays, 401(k), relocation assistance
United States, New Hampshire, Bretton Woods
Oct 28, 2026
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state's largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.
Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.
What's in it for me?
Perks:
* Relocation Assistance for salaried Managers relocating 50+ miles away
* Guest gym access
* 6 Paid Holidays
* Weekly pay cycle
* Complimentary meals in cafeteria
Benefits
* Comprehensive healthcare coverage with options for medical, dental, and vision plans.
* Paid time off for relaxation and rejuvenation.
* Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
* A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
* Support services including an Employee Assistance Program (EAP)
Resort Discounts
* Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
* 25% off Food & Beverage (excluding alcohol)
* 25% off Retail
* 25% off Spa Services
* Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
Overview:
To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Essential Functions:
* To consistently insure the maximum guest information in the restaurant.
* Pre-meal meeting conducted with service staff on a daily basis.
* Supervision of floor during operation.
* Insure that service personnel follow service scenario.
* Monitor timing of guest experience.
* Handle all complaints to the guests' satisfaction.
* To maintain a consistently smooth running operation.
* Service staff on duty as scheduled.
* Side-stands fully stocked with equipment.
* All side-work complete.
* Coffee, and roll warming equipment functioning.
* Insure station rotation in seating.
* Assist in seating or service of guests as necessary.
* Coordinate all functions in dining room during service.
* To monitor and critique the quality and consistency of the food product.
* Continuously check food quality and presentation coming from kitchen.
* Monitor guest satisfaction and comments regarding food.
* To be familiar with clients so that there is constant recognition of all repeat guests.
* Reservations reviewed on a daily basis.
* Reservations checked against the VIP list from the front desk.
* All special attention details handled properly.
* To maintain the physical atmosphere and cleanliness of the restaurant.
* Staff's uniform and appearance meet specifications.
* Tabletops set to specifications.
* All menus inspected daily by hostess.
* During service, constantly inspect tabletops, side-stations and tray stands.
* All equipment in good condition and clean.
* All work areas maintained neat, orderly and clean.
* All lights and music adjusted appropriately for each meal period.
* To contribute to the profitability of the restaurant through cost control effectiveness.
* Administrative responsibilities:
Monthly budget
Monthly volume forecast
Weekly volume forecast
Weekly schedule
Staffing requirements
Weekly payroll forecast
Payroll computation
Food requisitioning
Assist in end-of-month inventory
* Constantly perform positive up-selling techniques with service staff.
* Expedite table turnover and table resetting.
* Implement sales promotions and merchandising programs.
* Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
Reconciliation/deposits
Charge procedures
House charge procedures
Check control
Walkouts
Meal period change
Reports
Abstracts
* Know and adhere to all company policies and procedures.
* Know emergency procedures (including CPR) and work to prevent accidents.
* Be familiar with and enforce all policies related to liquor liability laws. Specifically:
Dramshop Theory - Prohibiting sale of liquor to intoxicated guests.
Prohibiting sale of liquor to minors.
* Perform any and all other duties assigned and/or required by management.
Working Environment:
* Interior of hotel, in all areas of the hotel.
* Exterior of hotel with exposure to weather conditions.
* Exposure to various hazardous chemicals.
* Exposure to food items and beverages.
Qualifications:
* Must be available to work flexible hours to include nights, weekends, and holidays.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
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