Hourly Student Employment - Salesforce Pirate360 Workers

ECU Department of ITCS is currently seeking several Salesforce Pirate360 Student Workers to support the University's enterprise Salesforce system, rotating through three support roles - Administrator, Business Analyst, and Quality Assurance Analyst. The position provides hands-on experience participating in real enterprise projects while developing skills in Salesforce administration, business analysis, and quality assurance.

In the Salesforce Student/Learner Administrator role, this position supports platform administration, declarative development, configuration, automation, testing, and project delivery activities for ECU's enterprise Salesforce initiatives. Working under the guidance of Salesforce administrators, business analysts, developers, project leaders, and professional Salesforce consultants, the student assists with building and maintaining Salesforce solutions, supporting configuration and implementation activities, validating functionality, documenting technical components, and contributing to platform enhancements.

In the Salesforce Student Business Analyst role, this position supports business analysis, documentation, testing, and project delivery activities for ECU's enterprise Salesforce initiatives. Working under the guidance of Salesforce administrators, business analysts, developers, project leaders, and professional Salesforce consultants, the student assists in gathering and documenting business requirements, analyzing business processes, supporting Agile delivery activities, developing project documentation, and validating delivered solutions.

In the Salesforce Student Quality Assurance Analyst role, this position supports testing, validation, documentation, and project delivery activities for ECU's enterprise Salesforce initiatives. Working under the guidance of Salesforce administrators, business analysts, developers, project leaders, and professional Salesforce consultants, the student assists with validating requirements, developing and executing test scenarios, documenting defects, supporting user acceptance testing activities, and helping ensure delivered solutions meet quality expectations.

Please upload resume online.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.