Supervisor, Terminal Operations - Mexico Cross Border Services

Location: Onsite - Laredo, TX
Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.

Internal applicants given priority through 09/16/2026

Summary:

Directly supervise and coordinate the daily transloading operations of the Mexico Cross Border Services facility. Lead Heavy Equipment Operators and operational support personnel in the safe, efficient, and compliant execution of dock transloads, yard transloads, crane-assisted transloads, and trailer movement activities within the terminal. Ensure agent and customer requirements are met through effective workforce leadership, operational planning, equipment utilization, communication, and continuous improvement. Promote Landstar's core values of Safety First, Service Excellence, Accountability, and Collaboration while supporting operational performance, employee development, and customer satisfaction.

Essential Responsibilities:

• Promote Landstar's Safety First culture through regular safety discussions, employee awareness, and consistent enforcement of established procedures.
• Supervise daily dock, yard, crane, and trailer movement operations.
• Lead, coach, train, and develop Heavy Equipment Operators.
• Conduct regular one-on-one meetings and performance discussions to provide coaching, recognize accomplishments, reinforce accountability, support employee development, and drive continuous improvement.
• Plan and assign daily work activities based on customer commitments, operational priorities, staffing levels, and available resources.
• Ensure freight is handled safely, accurately, and in accordance with customer requirements and company procedures.
• Oversee the operation of forklifts, heavy-capacity material handling equipment, cranes, specialized lifting attachments, and yard tractors.
• Review shipment documentation, handling requirements, and operational instructions before work begins.
• Serve as the primary operations contact for agents, customers, drivers, and internal departments by providing load status updates, operational guidance, and resolution of service-related issues.
• Resolve service disruptions, cargo discrepancies, operational concerns, and safety related issues.
• Ensure required photographs, seal information, equipment inspections, and operational records are completed and maintained.
• Support compliance with company policies, cargo security requirements, and established operating procedures.
• Monitor operational performance and identify opportunities to improve efficiency, service quality, and resource utilization.
• Coordinate equipment maintenance and repair activities to maintain operational readiness.
• Maintain a clean, organized, and safe working environment throughout all operating areas.
• Support growth initiatives by evaluating operational capacity and resource requirements needed to meet customer demand.
• Work collaboratively with facility leadership, operations personnel, security, maintenance providers, agents, and customers to support operational goals.
• Support emergency relief efforts, including night, weekend, holiday, and off hour operational coverage as required.
• Attend and participate in department meetings, safety meetings, and operational training.
• Perform other duties as assigned

Required Minimum Experience and Education:

• High School Diploma or GED
• Three years of experience in freight handling, cross-dock, warehouse, terminal, transload, or transportation operations.
• Bilingual in English and Spanish.

Preferred Experience and Education:

• Three years of supervisory experience in freight handling, cross-dock, warehouse, terminal, transload, or transportation operations.
• One year of experience with crane operations, flatbed freight, heavy-capacity forklifts, or specialized lifting equipment.
• Certified forklift operator

Knowledge, Skills, and Abilities:

• Knowledge of legal capacities on loads and equipment
• Knowledge of trailer types
• Excellent verbal and written communication skills
• Ability to collaborate and lead effectively
• Ability to ensure cross-dock/yard operate in an organized and efficient manager
• Problem solving skills
• Ability to work in a fast-paced environment with sometimes conflicting priorities
• Ability to cover on-call shifts on nights, weekends and holidays

• hours.

**This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.