Business Operations Coordinator - FP Emergency Medicine

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

This position in the Emergency Department is creating clinical emergency department schedule for providers for two locations.. The duties of this position include tracking physician/APP work schedules (on call pay, extra service pay, medical records and other database tracking, and survey completion ( AACEM, ACEP, SAEM, etc). This is a key position in the department which interfaces with various University and UNC Healthcare personnel as well as over 150 department personnel. This position works in collaboration with Faculty scheduler, Business officer and ACA on various department projects and duties in the department.

Using ECRT's will determine if all faculty and staff are being paid appropriately from grants and contracts and will notify FiRST team in a timely manner of changes that need to be made to personnel and salary sources to align with approved grant budgets. This position will create and manage the compensation plan for faculty in accordance with policies and procedures in School of Medicine. Will be solely responsible for calculating clinical FTE ( cFTE) information and using that data to determine emergency department clinical shifts for ED providers. Tracking research and clinical hours will be adjusted on a quarterly basis. All research buyouts are then calculated into cFTE for production of schedule.

Must be able to communicate effectively with all levels of administration from co-workers to faculty. Must be team oriented to ensure missions of department of Emergency Medicine as well as UNC hospitals, UNC faculty Physicians and UNC School of Medicine are met. Teamwork in this position is essential as they communicate with a range of departments and employees.

While this position is primarily a hybrid day shift, this position requires flexibility during last stage of schedule creation given that physicians are staffed 24/7. Maybe require evening and weekend work occasionally. Ideal candidate will be self-starter, highly organized and detailed oriented.

Responsibilities:

1. Data Analysis and Reporting: Responsible for comprehensive data analysis and reporting for assigned areas. Creates visually compelling charts and diagrams showing prior, current, and projected operational needs and costs to support senior leadership decisions. Provides actionable recommendations regarding discrepancies. Shares detailed reports with senior leadership, highlighting key insights and trends.
2. Operational Planning and Efficiency Initiatives: Works closely with senior leadership to translate long-term strategic planning into actionable annual operational plans for staffing needs and new program initiatives. Supports comprehensive business planning and oversight to aid growth and sustainability. Assists with projects and initiatives aimed at driving operational efficiencies and improving unit productivity. Identifies and implements best practices to streamline processes and enhance performance.
3. Project Coordination: Supports the review of project proposals and provides operational assistance throughout the project lifecycle. Prepares presentations and coordinates meetings to ensure projects progress smoothly and efficiently.
4. Financial Analytics and Trends: Develops analytics and trends for assigned areas, utilizing cutting-edge tools and methodologies. Provides strategic recommendations for financial management and monitors market trends to ensure optimal actions for assigned programs. Prepares ongoing, detailed reports for senior leadership, focusing on the financial impact of programs.
5. Communication and Coordination: Coordinates and develops timely, clear, and effective communications to ensure all stakeholders are informed and aligned. Facilitates collaboration and information sharing across teams to support project success and organizational goals. Coordinates the distribution of detailed reports and data analytics to unit management.

Education Requirements:
* Bachelor's degree required. Master's degree preferred.
Licensure/Certification Requirements:
* No licensure or certification required.
Professional Experience Requirements:
* With a Bachelor's degree, requires three (3) years of related experience.
* With a Master's degree, requires one (1) year of related experience.
Knowledge/Skills/and Abilities Requirements:
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Advanced skills in using spreadsheets for data analysis and visualization; assigned work may require proficiency in languages like Python or R for data analysis and visualization.
* Strong ability to interpret data, identify trends, and provide actionable insights.
* High level of accuracy and attention to detail in data analysis and reporting.
* Knowledge of financial principles and the ability to analyze financial data and trends.
* Familiarity with project management methodologies such as Agile, Scrum, or Waterfall.
* Excellent written and verbal communication skills to effectively share insights and coordinate with stakeholders.
* Ability to work effectively with cross-functional teams and build strong working relationships.
* Strong ability to manage multiple tasks, prioritize effectively, and meet deadlines.
* Awareness of industry-specific regulations and best practices.

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: FP Emergency Medicine

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$24.98 - $35.91 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.