New

CTMS Application Analyst

Mass General Brigham (Enterprise Services)
$62,836.80 - $89,762.40
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jul 14, 2026
Participates in the design, configuration, testing, implementation, maintenance, and support of research applications and related systems (including OnCore, Advarra, and Mural Link). Collaborates with stakeholders to understand business needs, translate requirements into system solutions, and ensure applications effectively support research operations. Provides end-user training, troubleshooting, and ongoing operational support to promote successful system adoption and performance. Education Bachelor's Degree required; experience can be considered in lieu of a degree Experience Related IT experience, ideally in a healthcare IT environment required Knowledge, Skills, and Abilities Experience in the development, support, or operation of software applications, preferably in a healthcare setting. Ability to document workflows and business processes. Strong interpersonal skills to effectively communicate with both technical and non-technical staff. Problem-solving skills. Knowledge of Microsoft Office 365 and other popular office productivity solutions. If you are utilizing Epic, you must be able to obtain the required certifications as outlined in the program requirements. Working Conditions This is a remote role that can be done from most US states This is a full-time position with a Monday through Friday schedule during standard Eastern Time business hours to support end users. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.