Director, Marketing Communications I

Rosen College of Hospitality Management:

The Rosen College of Hospitality Management at UCF is home to approximately 100 faculty and staff from more than 18 countries, bringing a truly global perspective to one of the most dynamic fields in higher education. With state-of-the-art learning laboratories, industry-connected programs, and a location in the heart of the world's most visited destination, Rosen College prepares students to lead across hospitality, tourism, events, and entertainment at every level - from bachelor's through doctoral study.

Learn more about UCF's Rosen College of Hospitality Management.

The Opportunity:

The Rosen College of Hospitality Management (RCHM) is one of the most industry-connected and forward-thinking hospitality programs in the country - and this is your opportunity to shape how the world experiences it. As the Director, Marketing Communications I, you will lead a talented team in developing and executing a unified strategy that elevates the college's profile, advances enrollment, and deepens engagement across a vibrant community of students, faculty, alumni, and industry leaders. Partnering with UCF Marketing, the UCF Foundation, alumni networks, and external stakeholders, you will serve as the strategic and creative voice behind the college's marketing, communications, and events - ensuring every message and initiative reflects the college's mission and UCF's broader goals.

Responsibilities:

Team & Staff Leadership

• Lead a marketing team responsible for the strategic and day-to-day marketing, communications, and event needs of the college, including strategic enrollment marketing, editorial, website/social media/media assets, and event organization.

• Manage the hiring, training, evaluation, and retention of the Dean's Office marketing and event staff, as well as event staff from units within RCHM.

Content & Communications

• Oversee the creation and editing of presentations, speeches, and letters for the Dean and others who are representing the college.

• Serve as the college expert in relation to current marketing trends.

• Oversee the creation, design and editing of publications, newsletters, websites, brochures, social media, and other printed and digital media, ensuring they are on schedule, on budget, in alignment with college priorities, and within available resources.

Public Relations & Stakeholder Engagement

• Develop and manage a sustainable, strategic approach to public relations efforts for the college by acting as the college's primary point of contact for external media, pitching stories to internal and external media and providing information, resources, and experts as requested.

• Manage and cultivate relationships with college and university stakeholders, including community partners, coordinating with them as needed for college events and community engagement.

• Work in coordination with the UCF Foundation and Alumni leadership.

Operations & Administration

• Develop and oversee the Marketing, Communications, and Events budget, including timely and accurate P-card reporting.

• Assist with or manage unique projects as assigned by the Dean.

Minimum Qualifications:

Bachelor's or Master's degree and 8+ years of relevant experience, including 3+ years of leadership experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Demonstrated experience leading strategic marketing and communications efforts for a complex organization, preferably within a higher education environment.

• Experience in enrollment marketing, student recruitment campaigns, or outreach initiatives designed to support college-level enrollment goals.

• Strong project management skills, with experience coordinating across internal teams and external partners at all levels to drive initiatives forward.

• Experience managing brand identity, ensuring consistent messaging and visual standards across communications and materials.

• Hands-on experience overseeing digital communications, including websites, social media platforms, and content strategy.

• Experience supervising professional staff, including the ability to set priorities, provide mentorship, and deliver results in a dynamic environment.

Additional Application Materials Required:

In addition to your application, please include a resume.

Special Instructions to the Applicants:

The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.