Clean Energy Program Manager, Mass Markets EE/BE Programs

Overview

Con Edison, a multi-billion-dollar energy utility, is leading the clean energy transition in New York City and Westchester County. We are investing hundreds of millions of dollars annually to drive development of intelligently integrate distributed resources into our electric and gas systems, support the development of electric vehicle charging infrastructure, and scale customer adoption of energy efficiency and clean heating electrification. technologies across our customers.

The Clean Energy Program Manager is responsible for managing a portion of the Companys multifamily energy efficiency program. This roles primary responsibility is to manage the Companys implementation contractor in their efforts to develop a pipeline of energy efficiency projects, see those project through to completion in a timely and efficient manner, and meet annual budget and savings targets. As part of this role, the Program Manager will build relationships with Participating Contractors, identify process improvements, and propose changes to the program to manage implementation expenses and provide a good experience to participating contractors and customers. The Program Manager will coordinate with internal functions to implement changes to the program, maintain accurate forecasts of program activity, manage risk and adhere to budget controls.

Responsibilities

• Track and oversee program activity, including maintaining situational awareness of the status of key projects, participating contractors, and measures. Proactively follow up on stalled projects and keep forecasts and pipeline information accurate and up to date.
• Oversee the work of the implementation contractor as they process applications, conduct inspections, complete engineering reviews, and generally oversee thousands of projects as they meet milestones and are ultimately closed out and paid.
• Oversee administrative aspects of these programs including participating contractor performance, budget, and timely and accurate incentive payments and reporting.
• Manage internal and external staff, strategic partnerships, multidisciplinary teams, and a contractor network.
• Speak publicly on behalf of Multifamily programs.
• Provide exceptional customer service.
• Track goal achievement and report results to leadership.
• Perform other related tasks and assignments as required.

Qualifications

• Bachelor's Degree and 5 years of work experience in leadership/management roles or
• Master's Degree and 2 years of work experience in leadership/management roles

• Master's Degree and 2 years of work experience in leadership/management roles

• Proven interpersonal skills and the ability to drive results through collaboration with stakeholders, required.
• Strong oral and written communication skills, required.
• Sound logic and analytical skills, required.
• Demonstrated planning and organizational skills, and the ability to see the big picture as well as attention to detail, required.
• Demonstrates behaviors that promote a safe work environment, continuous improvement, and diversity through an awareness of inclusiveness of thought and ideas, required.
• Demonstrated flexibility to handle multiple assignments and deadlines, and ability to make decisions in real-time, under pressure, required.
• Demonstrated agility and flexibility to deal with ambiguity and comfortable working in a dynamic and fast-paced environment, required.
• Proficient in Microsoft Office (Word, PowerPoint, Excel), required.
• Work experience in energy efficiency, demand management, demand response or other competitive, market driven utility programs, including project and process management experience, preferred.
• Experience managing and building relationships with key market actors, partners, and contractors, preferred.
• Demonstrated experience analyzing information, both technical and financial, and making recommendations based on that information, preferred.
• Work experience with the multifamily customer segment, preferreed.

• Driver's License Required

• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Possess manual dexterity and the ability to use hands for the duration of the workday
• Stand to use/operate office equipment for the duration of the workday

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able and willing to travel within Company service territory, as needed.