Service Technician
At an Aebi Schmidt brand located in Charlotte MI, we pride ourselves on innovation, collaboration and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities.
Position
The Service Technician position is responsible for completing consistent, quality service repairs to company and non-company vehicles such as truck, emergency response bodies and chassis, motorhome chassis, and specialty vehicles.
Responsibilities
- Complete consistent and quality service repairs on company and non-company vehicles such as emergency response bodies and chassis, motorhome chassis, and specialty vehicles
- Document cause and corrections for all repairs
- Learn and retain skills and practices needed to complete assigned duties
- Effectively communicate with customers, providing updates to repairs and answering any relevant technical questions, as requested
- Read and follow detailed operator instructions, installation drawings, blueprints, etcetera, as required by a particular area
- Perform rework, as needed
- Apply feedback or instructions from Supervisor, as needed
- Complete proper forms and documentation
- Self-check work and inspect prior processes
- Use basic hand, electric, cordless, and pneumatic tools, as required
- Meet service shop goals
- Maintain a clean and safe work area
- Initiate process improvements
- Support 5S in work area
- Communicate with cross-functional teams (manufacturing, engineering, materials, purchasing, sales, etcetera) to resolve issues
- Work in proximity with customers, dealers, and OEMs, as needed
- Solve complex problems with minimal assistance
- Complete reports for travel expenses, as needed
- Other duties as assigned
Qualifications
- Minimum of5 years in a service shop environment preferred
- Possess a CDL, or be willing to obtain
- Possess State of Michigan Heavy Duty Truck (HDT) certifications and ASE HDT Repair Certifications (T2 to T8), or be willing to obtain
- Excellent attendance
- Positive attitude
- Strong and consistent attention to detail
- Self-motivated with the ability to stay on task
- Team oriented
- Capable of comprehensive listening (understanding the message(s) that is being communicated)
- Basic computer skills are required
Willing to:
- Improve self / area / company (including pursuing additional training, if needed)
- Develop a working knowledge of company's systems (example: AS/400)
Able to:
- Accumulate tools and equipment required to perform assigned tasks
- Work overtime on short notice
- Embrace change
- Travel when needed
Benefits
- 401K with Company Match
- Health, Vision & Dental Insurance
- Life & Disability Insurance
- Flexible Spending Account
- Paid Time Off (PTO) Program
- Paid Holidays
- Reimbursement for Select Personal Protective Equipment (PPE)
Aebi Schmidt i
s an Equal Opportunity/Affirmative Action Employer.
EOE/M/F/Vet/Disabled
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