Service & Receiving Supervisor - 1st shift

Join us to create change and have an impact in homes around the world.

At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Where you'll be:

This position will be based in Kinston, NC.

All about the role:

The role is responsible for leading and managing service and receiving teams in a fast-paced manufacturing environment. This role promotes a positive work culture while driving performance against key performance indicators (KPIs). The supervisor collaborates with cross-functional teams to support and sustain long-term business objectives at the Kinston facility and globally.

What you'll do:

• Lead, coach, and develop a team of Material Handlers, Team Leaders/Coordinators by planning, assigning, and directing daily work activities while providing ongoing feedback and performance management.

• Manage staffing, scheduling, training, and workforce development to support operational requirements and employee growth.

• Foster a culture of safety, accountability, teamwork, and continuous improvement while ensuring compliance with company policies and procedures.

• Conduct performance evaluations, recognize accomplishments, and administer corrective actions when necessary.

• Collaborate with cross-functional teams and other leaders to resolve issues, coordinate priorities, and support operational objectives.

• Lead team response to operational challenges, schedule changes, and emergency situations through effective problem-solving and decision-making.

• Drive inventory accuracy through proper receiving, transaction discipline, cycle counting support, and material control processes.

• Monitor receiving discrepancies and coordinate corrective actions with Procurement, Planning, Quality, and Operations.

• Ensure inventory transactions are processed accurately and timely within ERP/MRP systems.

• Manage material storage and movement within manufacturing facilities and overflow warehouse locations.

• Monitor and ensure quality and operational performance meet established standards and targets.

• Analyze production schedules, inbound material requirements, and staffing needs to ensure timely receipt, movement, and availability of materials.

• Maintain accurate and timely inventory, quality, and operational records.

• Identify, recommend, and implement improvements to receiving, material flow, inventory accuracy, equipment utilization, and quality performance to improve operational efficiency and support uninterrupted production.

• Drive performance against key metrics including inventory accuracy, receiving accuracy, material availability, safety, quality, productivity, cost, delivery, and continuous improvement objectives.

• Ensure compliance with ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health & Safety), and ISO 50001 (Energy Management) standards.

Qualifications:

• Bachelor's degree preferred.

• Minimum of 5 years of experience in receiving, warehouse operations, logistics, inventory control, materials management, or manufacturing environments.

• Strong organizational skills with the ability to manage multiple priorities in fast-paced, deadline-driven environments.

• Demonstrated ability to lead teams, drive accountability, and improve operational performance.

• Highly effective multitasking, prioritization, and problem-solving skills.

• Forklift certification, or the ability to obtain certification, with a strong commitment to safety compliance and operational efficiency.

• Experience with inventory management processes, including cycle counting, inventory audits, and inventory accuracy programs.

• APICS/ASCM certification (CPIM, CSCP) or an equivalent credential is preferred.

• Experience using Warehouse Management Systems (WMS) and ERP/MRP platforms such as SAP, Oracle, Infor, AS400, or similar systems is preferred.

• Strong analytical and operational skills with a focus on continuous improvement and process optimization.

Benefits highlights:

• Medical, dental, vision and life insurance.

• Competitive holiday and vacation time off program.

• Retirement Savings Plan (401(k)) with relevant company contribution.

• Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service.

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on:

Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/

Electrolux Group Careers: https://career.electroluxgroup.com/global/en

Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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