Title Assistant

First American
: $20.31 - $27.09 Hourly
sick time, 401(k)
United States, California, Chico
May 28, 2026
Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We DoTitle Assistant - In Office \| Chico, CA The Title Assistant job family supports a broad range of administrative and operational duties tied to residential, commercial, and industrial title processes. In this role, employees help keep title transactions moving by gathering and organizing information, responding to inquiries, reviewing data, and validating documents for accuracy and completeness. Title Assistants provide essential customer service to external clients, field escrow offices, and internal title teams. This position may be located in a production center, branch office, or embedded within a title team, and may serve as a key liaison between multiple parties to help coordinate the resolution and completion of title-related tasks. This role may also support specialized functions within the title process, depending on business needs. As employees build experience, they gain the skills and confidence to complete most assigned tasks with minimal instruction while continuing to contribute to a collaborative, service-focused office environment. This position is based in office in Chico, CA. HOW YOU'LL CONTRIBUTE Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices. Creates and maintains files, records and reports; monitor and track workflow Responds to inquiries and gathers information to resolve issues and complete the title process. Communicates information and prepares documentation and reports Communicates with internal and external groups Other duties as assigned WHAT YOU'LL BRING Required Education, Experience, Certification/Licensure High School diploma or equivalent 2+ years title industry experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Experience with MS Office suite Excellent verbal/written communication skills Able to maintain professionalism and a positive service attitude at all times Strong detail orientation Customer service orientation Exercises good judgment Working knowledge of company and/or client operating systems Pay Range: $20.31 - $27.09 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.