Program/Project Coordinator - HOSS

• Manages and coordinates, with considerable independence, all activities of a particular program/project within a section or agency.

• Works under general supervision, independently developing work methods and sequences.

• Requires a Bachelor's degree from an accredited college or university with major coursework in business, public administration or closely related field.

• (One year of relevant experience may be substituted for each year of required education.)

• Requires two (2) years experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of assignment or closely related experience.

• Possess and maintain a valid Florida Class E Driver's License based on area of assignment.

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

• Coordinates and manages all aspects of a large program or project within the agency, ensuring effective planning, implementation, and evaluation.

• Plans, develops, authorizes, implements, supervises, and evaluates programs, projects, activities, and services. Facilitates program inclusion, prepares reports, and analyzes and interprets data to inform decision-making.

• Develops and updates policies, procedures, and guidelines related to assigned programs, projects, and services to ensure compliance and operational effectiveness.

• Promotes and assesses agency programs and services; collaborates with partners to plan and implement programs and community-wide special events.

• Oversees the maintenance of project records and documentation to ensure accuracy, completeness, and compliance with agency and funder requirements.

• Serves as an administrative liaison among County operational and administrative functions related to assigned programs and projects, facilitating communication and coordination.

• Conducts special studies and analyses related to assigned projects; compiles and interprets data; and prepares recommendations based on findings.

• Schedules, coordinates, and conducts annual monitoring of all contracted service providers to ensure compliance with contractual and performance standards.

• Prepares detailed monitoring reports and corrective action plans for contracted providers, and follows up to ensure timely resolution.

• Communicates key procedural and policy changes to staff and management to support consistent implementation and understanding across the agency.

• Compiles, reviews, and submits Quarterly and Annual Outcome Performance Reports according to agency and funder requirements.

• Attends and actively participates in community outreach events to educate consumers, constituents, and community partners about HOSS-D services. Provides essential support to persons experiencing homelessness during designated cold- and hot-weather events. These duties are separate from, and in addition to, County-wide Emergency Responsibilities. Additional outreach activities may be assigned.

• Participates in monthly provider meetings to support collaboration, communication, and performance monitoring across programs.

• Represents the agency at Community Court, supporting program participants and promoting coordinated community response efforts.

• Depending upon area of assignment, may be required to work nights/weekends/holidays.

• Performs related work as assigned.

• Decision Quality:
  Makes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
• Plans and Aligns:
  Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.
• Optimizes Work Processes:
  Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
• Communicates Effectively:
  Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
• Situational Adaptability:
  Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. May vary by work location.

Varies by work location.

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.