Sr Quality Control Asst/Pkg

Provide in-depth administrative support to the quality department with reports, analysis, scheduling, record keeping, project task, with reporting systems and direct customer contact.

Essential Functions

• Provide administrative support and comparative analysis in the scheduling and record keeping of departmental events and employees.

• Provide support in the development and maintenance of production type reporting systems that will improve productivity while assisting with project tasks, which may require direct customer contact.

• Gather and research various data sources to provide feedback and recommendations to management regarding operational and productivity enhancements, including contacting customers directly and gathering feedback.

• Assist management in areas such as: 1) facility management, 2) gathering quotes and providing comparative analysis of sourcing opportunities and equipment purchases, 3) executing purchasing processes, 4) orientation and training of new employees

• Provide project support through documentation and communication of reports and status updates.

• Conduct onsite audits of the testing facility to support productivity and quality control

• Provide quality management of processes, documents, and training aids to maintain ISO 9001 and ISO 17025 accreditation

• Perform other duties as assigned.

Minimum Education

High school diploma or GED.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

One (1) year experience in credit, collections, accounts receivable, quality control and loss prevention, or customer service plus Three (3) years related experience.

Knowledge, Skills and Abilities

Personal computer (PC) experience required.

Good communication skills.

Job Conditions

Preferred Qualifications: This position is onsite in Collierville; TN. Must be able to work Monday - Friday 8:00am to 4:30pm

Pay Transparency: Internal Paygrade H-30

Pay: $21.63 to $28.68

Additional Details: Application Criteria/Deadline: To apply for this position, please upload your current resume and complete application by close of business day (5:00PM CST) on May 7, 2026.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)