SUPERINTENDENT OF SPECIAL TRAFFIC SERVICES

JOB ANNOUNCEMENT

superintendent of special traffic services

OFFICE OF EMERGENCY MANAGEMENT AND COMMUNICATIONS

Traffic Management Authority

Number of Vacancies: 2

(Additional vacancies possible pending budget approval)

Starting Salary: $76,476.00 annually

Applications for this position will be accepted until 11:59 pm Central time on 05/14/2026.

*Persons offered employment must pass a background investigation prior to appointment, including a Time and Attendance verification, employment and education/training verification, if applicable.

Under direction, supervises and directs traffic control activities within the Traffic Management Authority located in the Office of Emergency Management and Communications, and performs related duties as required.

ESSENTIAL DUTIES

• Supervises and coordinates the work activities of subordinate supervisory personnel engaged in controlling and regulating pedestrian and vehicular traffic flow for sporting, special events and emergencies throughout the city
• Directs and monitors the allocation of resources, personnel manpower and equipment needs for division operations
• Determines appropriate methods and techniques for vehicle and crowd control during special events and emergencies
• Coordinates the placement and operation of traffic control devices in response to requests for special traffic services to ensure the free flow of traffic
• Acts as liaison between the division, other City departments and agencies for events requiring traffic and crowd control
• Receives and responds to citizen complaints
• Directs the training of division staff and completes and reviews performance evaluations for subordinate personnel
• Initiates corrective action and recommends progressive disciplinary actions
• Oversees the conduct of roll calls with subordinate personnel for monitoring purposes (e.g., ensuring compliance with uniform policy, assigning personnel to special events)
• Assists in the preparation of the division's annual budget, monitors expenditures and billing for traffic control services
• Represents the division at scheduled community meetings
• Prepares and maintains narrative and statistical work records on division activities
• Drives a vehicle to patrol areas, coordinating traffic activities with Supervising Traffic Control Aides
• Maintains timekeeping records and authorizes time off
• Directs vehicular and pedestrian traffic and control the flow of traffic as required
• May be required to work nights, weekends and various shifts

Additional duties may be required for this position.

LOCATION: Office of Emergency Management and Communications

DIVISION: Traffic Management Authority

ADDRESS: 2045 West Washington Blvd and various locations

SHIFT: Variable (on call and weekends)

HOURS: Variable (on call and weekends)

THIS POSITION IS IN THE CAREER SERVICE.

MINIMUM QUALIFICATIONS

• Five (5) years of work experience in the coordination and implementation of traffic operations, of which two (2) years are in a supervisory role related to the responsibilities of the position, OR

• Graduation from an accredited college or university with an associate's degree or higher, PLUS three (3) years of work experience in the coordination and implementation of traffic operations, of which two (2) years are in a supervisory role related to the responsibilities of the position.

Licensure, Certification, or Other Qualifications

• A valid State of Illinois driver's license is required

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended or continuous periods of time
• Ability to quickly bend, stretch, twist, or reach out with one's body, arms, and/or legs

NOTE: You must provide your valid State of Illinois Driver's License at the time of processing.

NOTE: You must provide your transcripts or diploma at the time of processing, if applicable.

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor