NORAM OMS Business Development Director

Job Location: Edison, NJ

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Purpose of the Role

• Manage Business Development for an assigned geography, sector, or specific customer base
• Direct the RFP process for customers within stated responsibility
• Management of the sales pipeline through appropriate CRM resources
• Direct the identification of new customers within assigned territory
• Contribute towards country/regional budget by consistently delivering new customer wins
• Pursue service excellence, optimum productivity, profitability and effective use of resources
• Contribute towards team objectives while also providing input into strategic direction
• Actively engage with implementation of new customers and the addition of new functionality with existing customers, in conjunction with Customer Implementation, Business Solutions, Operations and IT teams

Geographical Coverage

• Assigned territory within the United States

Key Accountabilities / Roles & Responsibilities / Tasks

• Organizational
• Contributing member of the regional BD team through pipeline updates, training non-BD team members, and suggestions on alternative markets, sectors, or commodities to target
• Knowledge sharing with colleagues to help devise more efficient targeting techniques

• Operational

• • Drive an assigned geography and/or subset of customers, delivering continued pipeline development and new business wins
  • End-to-end ownership of new customer acquisition, including win planning, value proposition creation and delivery, stakeholder management, and both commercial and technical proposals
  • Drive new and incremental profitable business through technical sales expertise
  • Build/maintain sustainable relationships with potential customers
  • Ensure alignment of different OMS regions and functions as part of building complete winning value proposition for prospective clients
  • Maintain and develop extensive supply chain management knowledge and expertise that can help differentiate DHL from the competition
  • Collaborate effectively and extensively with wider DPDHL network in terms of both solution and overall pipeline development
    

• Personnel
• Leverage the competencies of project team members and internal/customer resources to enhance project quality and accelerate results

Skills and Knowledge

• Sensitive to urgency and able to work/keep focus under pressure
• Very High level of Influencing skills to be used externally and internally
• Ability to develop and communicate (internally and externally) complex and integrated commercial solutions at a high level
• Fully capable of executing at each stage of the sales cycle - initial relationship development, basic solutions design, systems demonstrations/expertise, presentation building, value proposition construction, and gaining senior executive buy-in
• Substantial knowledge of all supply chain products - Origin, Freight, DC, Transport, Visibility Systems, and good working knowledge of Contract Logistics (DC and Transport) operations
• Systems and/or IT experience is a bonus, including around EDI/API integrations, WMS, ERP, and TMS applications
• SaaS experience in either direct or indirect function is preferred but not required
• Project management experience a large plus including driving new systemic solutions and/or implementing a product development strategy
• Experience of developing international solutions of no less than 5 years for global customers working at a senior / board level
• Excellent Commercial Negotiator at Senior Management / Board level
• Experience of working with customers across Sectors and Regions
• Demonstrable and High Level working knowledge of operational and commercial models globally
• Understanding of Market Characteristics and Market Dynamics across Sectors and Countries
• High Level Change Management experience
• Strong analytical skills combined with a systematic problem solving approach
• Competency in Microsoft office tools: Word, Excel, PowerPoint, Visio, etc.
• Cross-cultural competence

Qualifications and Key Requirements

• Education Bachelors Degree or equivalent in a relevant business or technical subject
• Minimum 5-7 years Business Development experience with expertise in 3PL origin management and destination services; end to end supply chain

Pay Range: $120,093.75 - $160,125.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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