Therapy Services Manager - Rex Outpatient Rehabilitation Services

Description

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UNC Rex Outpatient Rehabilitation Services Department is actively recruiting a Therapy Services Manager to join our team. This dynamic role includes personnel supervision, budgeting, policy and decision making, and quality and systems improvement in the outpatient environment. This position will report to the HCS Director of OP Rehabilitation services and will manage OP Supervisors and staff in 6 locations in Wake county and collaborate with leaders across the health care system. Excellent time management, communication, organizational skills, and the ability to remain flexible in a fast - paced environment will be required. Outpatient clinical experience, documentation, billing, and compliance knowledge and project management experience preferred. Leadership experience is required.

Summary:
This position manages the staff and program in a specialty area of therapy services such as speech, physical therapy, occupational therapy and or Recreation and Child Life Therapist. The manager is responsible for staff supervision and development, budget projection and monitoring, and program development and improvement. In addition to these supervisory responsibilities, the position may also has clinical duties.

Responsibilities:
1. Quality & Compliance - Leads continuous quality improvement efforts in conjunction with the department Assistant Director. Helps ensures compliance with regulatory requirements related to Therapy Services, TJC and Health Care System policies. Develops appropriate departmental policies and procedures oversees team auditing requirements. Ensures best practices for various team roles.
2. Goals/Outcomes Management - Collaborates with Assistant Director to establish goals for the team that are congruent with hospital and departmental goals. Reviews performance to ensure staff is meeting or exceeding target outcome goals. Assists the Assistant Director in ensuring the collecting, analyzing, evaluating, measuring, and presenting of clinical care management operational data. Uses data to take corrective action as needed to benefit the team, department, and/or institution.
3. Communication - Provides regular communication to staff by leading, participating in, and/or overseeing team meetings and team building activities. Participates in committees promoting effective communication between Therapy Services and other clinical areas. Role models and leads staff in supporting departmental and institutional expectations in customer service excellence. Develops and maintains positive relationships with key individuals in other hospital departments to enhance team processes.
4. Fiscal Management - Makes team budget recommendations and projections to Assistant Director. Monitors approved budget versus actual expenditures to reconcile as needed to achieve cost effective use of resources. Oversees tracking and trending of team productivity statistics regularly reports team productivity measures to Assistant Director.
5. Assists Assistant Director in establishing systems, processes and education that will improve internal and external customer satisfaction and positive results for the team, department, and institution.
6. Personnel Management - Manages personnel functions for designated Rehabilitation Services team staff. Interviews and selects candidates for hiring, coordinates orientation for new staff, develops work plans, conducts performance reviews, recommends compensation, and conducts disciplinary action using hospital and departmental personnel guidelines.

Other information:
Education Requirements:
* Graduation from an accredited school in the field of Rehabilitation Services with a minimum of a Bachelor's degree, Masters level or greater preferred.
Licensure/Certification Requirements:
* Licensed to provide care in rehabilitation related field in the state of North Carolina.
Professional Experience Requirements:
* Five (5) years of experience of clinical experience, at least (1) year in a role with progressive leadership responsibilities
Knowledge/Skills/and Abilities Requirements:
* Understands and applies principles, procedures, requirements, regulations, and policies related to care provided in Rehabilitation Services.

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex OP Rehab Svcs

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$41.45 - $59.58 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.