Human Resources Coordinator

We are looking for talented individuals who are passionate about making an impact in the company and the community. Apply now and become part of the dynamic energy industry!

Our culture is at the heart of our success and we are looking for talented individuals for the position ofHuman Resources Coordinatorto bring their skills and experience to the table while enriching our already strong culture.

What you will do

• Serve as the first point of contact to HR, providing guidance and support to all employees.
• Perform transactional tasks and troubleshooting related to Centers of Excellence and HR Department processes.
• Conduct new employee orientation and other related employee onboarding and offboarding functions.
• Initiate and address service requests in Workday and other applicable systems or process flows.

What you bring

• High school diploma or GED and strong analytical skills to gather and summarize data for reports.
• Customer centric and resourceful.
• Proficiency in computer applications include Microsoft Office and HR systems such as Workday, PeopleSoft, Oracle, Taleo and ELM.
• Demonstrated experience with system troubleshooting.
• Strong communication skills to translate technical information into employee friendly guidance and messaging.

If this sounds like the opportunity for you, apply now!

This is an on-site position in Tucson, AZ

POSITION OVERVIEW
The Human Resources Coordinator acts as the first point of contact for employees across the UNS Energy enterprise for HR-related transactions and questions. Contributes to a positive employee experience as a key contributor to the HR department's brand and the Company's employee value proposition.

Responsible for developing solutions and implementing special projects, planning, documentation, and coordination activities that support HR programs, processes and services. Provides employees with direct-access resources to empower the workforce, reduce wait times for answers to HR questions, and create operational efficiencies. Performs transactional activities and data maintenance in systems on behalf of the HR department.

POSITION-RELATED RESPONSIBILITIES:

HR Solutions:
* As a member of the HR Solutions Center (HRSC), a unique and critical function within the HRoperating model, HR Coordinators collaborate extensively with HR Business Partners (HRBPs)and HR Centers of Expertise (COEs) to develop HR solutions; focuses on creating a positive employeeexperience and contributing to HR being consistently trusted and strategic partners to thebusiness.
* Acts as the first point of contact to field HR questions from employees, leaders and externalstakeholders via electronic communications formats, phone and in-person requests; uses knowledge ofHR services and resources to deliver exceptional service and respond to questions in aprofessional, efficient, effective, and friendly manner.
* Professionally responds to inquiries from employees and leaders at all levels within the
organization, as well as, important external callers and visitors.
* Manages process flow and resolution of HR service tickets in ServiceNow (or other workflowmanagement system) according to service level agreements; following standard procedures, escalatestickets to HR Operations leadership or assigns escalations to appropriate subject matter expertswithin HR COEs and the HRBP group for response and resolution.
* Educates and coaches HR teams and employees in using standard HR processes and technologies foreffective and efficient management of questions and requests.
* Maintains and administers various HR programs and processes (e.g., Education Assistance, ServiceAwards, CIP Eligibility/Renewals/Revocation, etc.)
* Schedules, coordinates, prepares materials, sets up rooms, schedules catering and meetingfacilities, contracts outside services, and confirms appointments for events, trainings andmeetings.
* Coordinates and facilitates new hire orientation and other related employee onboarding andoffboarding activities.
* Conducts interviews with exiting employees to determine reasons for separation and possibleareas for improvement; may also organize and coordinate exit surveys.
* Performs HR transactions and system entry functions, ensuring proper documentation of entriesand job data; maintains employee files and records.
* Audits and corrects data entry of employee status changes (e.g. change of address, departmentaltransfers or promotions, rate increases, terminations, etc.)
* Develops and updates HR web pages for the Company intranet, including page design andcontent.
* Develops, prepares and generates memos, letters, on-going and ad-hoc special reports,
newsletters, and presentations (within the scope of HRSC responsibility).
* Supports internal and external subject matter experts in the development of HR processes andprocedures; provides documentation support and shares expertise in using HR systems andtechnologies to create efficiencies and add value.
* Researches, evaluates options and identifies resources in response to requests that supportdefined HR requests and objectives; may include identifying internal subject matter experts andexternal business partners and/or recommending use of vendors and products.
* Compiles data and files reports in conformance with various state and federal regulatory
agencies or organizational needs; responsible for daily/weekly/monthly audits on various systemreports and files.
* Executes activities in support of special projects and assignments.
* Handles highly confidential and sensitive information with care, and uses independent judgmentto plan, prioritize and organize a diversified workload.

Tracking, Reporting & Technology:
* Understands and effectively utilizes HR information systems to obtain, store and analyze
pertinent data and information within the parameters of job responsibilities; leverages currenttechnology and tools to their fullest, and ensures accuracy and consistency of data inputs topreserve enterprise data integrity.
* Assists in the design and development of the HRIS and other HR technologies/software.
* Participates in HR technology/system design, testing, upgrade, and/or enhancement.

Team Contribution & Collaboration:
* Performs personal administrative tasks (e.g., travel arrangements, pro cards, expense reports),calendaring, vendor management, and assigned administrative responsibilities.
* Contributes to the design, development, documentation, and continuous improvement of HROperations and HR processes and procedures; adheres to approved processes and quality standards.
* Leads or assists with HR Operations and enterprise HR initiatives, programs/processes, andspecial projects, as assigned.
* Performs other duties as assigned.

This position may provide services to affiliates of the Company subject to the UNS Energy Codeof Conduct and the related Policies and Procedures.

Knowledge, Skills & Abilities(Equivalent combination of education and experience will be considered.)

Minimum Qualifications

• High school diploma or GED
• Strong analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Ability to prioritize work in a dynamic environment and adapt to change.
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
• Must have proficient experience in a variety of computer software applications in word processing, spreadsheets, and relational databases (Microsoft 356, PeopleSoft or other HRIS system, preferred).
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.

Preferred Qualifications

• Associates degree or higher.
• Three to five years previous administrative experience with some exposure to labor and employment law, as it relates to employment practices, personnel policies, and benefits administration, or equivalent combination of education and experience.

Pay: $50,000 - $61,000 depending on experience and qualifications. Competitive total rewards package.