Senior Marketing Manager - Service Marketing

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

The Senior Manager, Marketing - Technical Service will establish and direct marketing strategy across ourVantive Service portfolio across the Americas Region. You'll lead key strategic and tactical Service Marketing initiatives. You'll also drive the Service portfolio expansion strategy, develop key performance indicators (KPIs), and build business case rationale to increase revenue opportunities through 3rd party partnerships.

Key responsibilities:

* Thorough and accurate in all aspects of service offerings related to pricing, volume, commitment levels, and total revenue/profit for Vantive

* Rapid mastery of the Americas Kidney Care business, products, and customers to drive for maximum value-creation

* Able to analyze current service interactions and drive identify optimum business to a decision through clear, concise, and compelling recommendations to our commercial organization and leadership

* Provide balanced and nuanced inputs to individual deals to ensure alignment with overall strategic priorities and drive service contract capture at the point of sale

* Ability to manage large quantities of data from multiple sources in an organized, structured manner to guide strategic decisions

* Assist contract and legal teams in supporting customer contracts decisions while also maintaining oversight of entire agreement to ensure alignment with commercial objectives

* Deal reporting for service organization tying outcomes to actual P&L performance by working closely with Finance, Operations, and Commercial Excellence teams

* Key partner to our marketing teams to carry out targeting and pricing goals and priorities

* Creation of strategic vision over short- and medium-term plans

* Drive innovation on digital service offerings - what does the future look like and how do we get there?

* Business plan creation/contribution to new service offerings and product launches

* Collaboration with stakeholders to analyze potential BD and M&A opportunities

Key Attributes

* Strategic Thinking - Solid ability to understand internal business and market trends, complex financial data, and customer needs to help define advanced planning/positioning strategies that create value/drive growth.

* Planning Skills - Strong mastery of near-, mid- and long-term horizons for specific therapies that are served by US Kidney Care products and services. Ability to juggle multiple requirements within a short- and medium-term plan that allows multiple goals to be achieved.

* Communications - Ability to develop/execute verbal and written communication plans, messaging, and brand campaigns across multiple stakeholders, organization levels and functions. Entrepreneurial Mindset - Ability to conceptualize new concepts driven by deep understanding of the internal and external stakeholders. Excels in simplifying complex subjects and strategies.

* Leadership - Ability to earn respect, lead with and without direct reporting responsibility and align with/ represent decisions to others

* Customer Focus - A passion to represent Voice of Customer of patients/professionals to understand unmet market needs/cost-effective solutions. A proven track record of managing high profile customer relationships, including Key Opinion Leaders (KOLs).

* Clinical Expertise - Clinical background incorporating Education, dialysis and/or Acute care skills into strategy and training needs.

* Strong Team Player - High energy team player with a focus on meeting commitments/ contributing to a high-performance culture, work in a multicultural matrix environment and build strong collaborative relationships with a diverse group of cross-functional team members including Medical Affairs, Quality, Regulatory, Industry Partners, and Sales teams.

* Quality and Ethics - Strong understanding of QA requirements for Medical Devices. Ability to make the right decisions for our patients, customers, and stakeholders. Knowledge of the healthcare environment and demonstrated ability to manage Medical Devices to ensure compliance with guidelines.

What you'll bring:

* BS/BA required, MBA preferred, in marketing, business, or related field

* 5+ years of professional experience in marketing or background in a changing but analytical work environment.

* Proven track record of successful development and executing marketing pricing strategies that drive services and product growth, customer stability and trust

* Strong analytic and strategic thinking abilities

* Professional report-out abilities to peers, supervisor, and executive leadership

* Skilled in simplifying the complex

* Ability to understand market trends and customer needs

* Demonstrated critical thinking ability with identifying needs and figuring out solutions

* Positive demeanor with a steadfast drive for optimal results

* Collaborator with ability to bring team members and key customers together to reach a common goal

* Ability to innovate and develop new insights through collaboration with cross-functional teams

* Strong interpersonal skills, including presentation, negotiation, and teamwork

* Objective and fact-based in all aspects of decision-making

* Previous experience in healthcare is strongly preferred.

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $136,000 - $200,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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