Manager, Special Projects Group

Who we are:

Globalstar provides affordable and reliable, mobile voice and data communications when beyond cellular services. We rely on our superior satellite network and excellent team members around the world to deliver quality products, services and peace of mind. For more information, visit www.globalstar.com.

Located in Covington, Louisiana, our corporate office houses our global satellite operations command center, product customer shipping center, engineering facilities and more.

What we offer:

• Work/Life Balance: Paid Time Off, Paid Holidays
• Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
• Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program

Job Summary:

The Manager, Special Projects Group is responsible for overseeing the execution and implementation of the department's projects aligned with organizational strategic goals and department initiatives. The Special Projects Supervisor participates in the design, development, construction, and testing of equipment for the Gateways. The Special Projects Supervisor reports directly to the Director.

Supervisory Responsibilities:

• Recruit, interview, hire, and train direct reports
• Oversee the work and assignments of direct reports
• Provide constructive and timely performance feedback
• Handle discipline and termination of employees in accordance with company policy

Duties/Responsibilities:

• Manage programs and program modifications from initiation through delivery and evaluation phases.
• Actively lead the planning process, project stages and participants engagement throughout the implementation.
• Use Quality Improvement methodologies, tools, and approaches in programs and initiatives.
• Exercise independent judgment when developing workplans and communications.
• Solicit required data, statistics and reports for analysis and to facilitate effective service monitoring and performance.
• Act as the business unit liaison to corporate initiatives and projects.
• Effectively communicate project statuses using tools such as Microsoft Office, Power Point, and Visio.
• Provide guidance and leadership to multi-disciplinary project team to deliver high quality, cost effective, improvement-oriented results.
• Serve as a backup for the major Workforce Supervisor's duties.
• Interface with Gateway Managers to solve problems quickly.
• Performs other duties as appropriate.

Skills and Competencies:

• Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
• Excellent organizational skills with attention-to-detail
• Ability to meet multiple deadlines in a fast-paced environment
• Ability to effectively manage time and prioritize tasks
• Ability to act with integrity, professionalism, and confidentiality
• Proficiency with Microsoft Office
• Familiarity with NetSuite
• Self-starter, with strong sense of ownership and assertive follow-through
• Innovative, solutions-oriented professional with strong problem-solving skills
• Ability to motivate and lead teams to achieve objectives and service levels to the highest standards
• Excellent planning and decision-making skills

Education, Experience, and Licenses/Certifications:

• Bachelor of Science degree OR
• A minimum of 5 years of experience in the Electronics industry
• Familiarity with the usage of electronic test equipment and the ability to train others
• RF experience a must
• Soldering skills and the ability to inspect the work of others
• Globalstar Gateway familiarity a plus

Physical Requirements:

• Willingness and ability to travel as needed
• Willingness and ability to work after regularly scheduled hours as needed
• Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
• Ability to operate the equipment used for the job
• Ability to lift 15 pounds at times
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Marginal Functions:

A review of this job description may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.