Locations: Washington, DC | Baltimore, MD | Philadelphia, PA | Nashville, TN | Atlanta, GA | Detroit, MI | Orlando, FL Travel: Up to 80% (U.S., Canada, and Mexico)
Build the Future of the Digital Operating Room
We are seeking a Product Deployment Specialist to help deliver worldclass operating room integration solutions that directly impact patient care. In this highly visible, handson field role, you'll deploy advanced audiovisual and networkbased integrated OR systems within hospital and surgical environments while providing an exceptional customer experience. If you thrive in technical, fastpaced environments, enjoy working as part of a collaborative field team, and are passionate about quality, safety, and continuous improvement-this role is for you.
Position Summary
The Product Deployment Specialist is responsible for installing and configuring integrated operating room (OR) systems, including AV, network, and software components. This role supports the successful delivery of OR integration projects by adhering to Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), Installation Standards, and work instructions. You will work alongside a Site Lead and a team of 2+ specialists, representing the company with professionalism in live hospital environments.
Key Responsibilities
- Install and deploy integrated OR systems within medical operating rooms
- Perform physical placement, installation, termination, and management of cabling and equipment
- Configure and support software and system integrations
- Execute assigned tasks efficiently while meeting project timelines and customer expectations
- Communicate clearly and professionally with internal teams and external customers
- Follow all SOPs, SLAs, hospital protocols, and safety standards
- Maintain productive, respectful working relationships with customers and teammates
Technical Expertise (Deployment Level: Introductory)
- Perform basic cabling pulls, terminations, and cable management
- Support software setup and configuration
- Apply basic knowledge of KARL STORZ OR1 Core Integration Systems
- Work with OR1 network products and peripherals, including image capture devices
- Properly use tools and equipment required for deployment
- Attend required technical training (fieldbased, virtual, or at designated company sites)
Documentation & Administrative Responsibilities
- Complete required administrative work using companyissued technology (iPhone, computer, software)
- Submit timekeeping, expense reports, and documentation accurately and on time
- Costeffectively manage travel and equipment expenses
- Maintain current hospital credentialing and comply with all facility access requirements
- Uphold professional conduct and company standards while onsite
Minimum Qualifications (Required)
Experience & Education
- 3-5 years of relevant experience (AV, cabling, network systems, medical devices, or similar)
- High School Diploma or GED, or equivalent combination of education and experience
Technical Skills
- Basic experience with AV systems, networkbased systems, cable pulling/termination, or related technology
- Proficient with hand tools (e.g., voltmeters, solder stations, crimp tools)
- Strong computer skills, including Microsoft Word, Outlook, Teams, and Excel
- Familiarity with mobile tools and applications
Professional Skills
- Clear, professional communication with customers and colleagues
- Ability to adapt to changing priorities and project schedules
- Teamoriented mindset with a strong customer focus
- Commitment to safety, quality, and continuous improvement
- Willingness to learn, accept coaching, and follow established processes
- Ability to meet and maintain all hospital credentialing requirements
Preferred Qualifications
- 1-2 years of experience in an integrated OR or hospital environment
- Basic understanding of cable termination methods (solder, crimp, compression, fiber)
- Familiarity with various cable media (CAT5/6, fiber optic, coax, multiconductor, copper)
- Experience with rack and field termination and cable dressing
- Ability to mount AV equipment such as wall displays and speakers
- Exposure to control systems, network devices, power amplifiers, or video systems
- Ability to read and interpret schematics
Physical & Work Environment Requirements
- Frequent walking, standing, bending, kneeling, reaching, and twisting
- Work performed from floor level to above shoulder height
- Lift/carry 1-35 lbs routinely; 36-100+ lbs with assistance
- Ability to climb ladders and work at heights
- Work in tight spaces and around sensitive medical equipment and patients
- Push/pull wheeled equipment using up to ~50 lbs of force
- Safetysensitive role within active hospital environments
Additional Requirements
- Valid driver's license with a good driving record
- Ability to travel up to 80% throughout the U.S., Canada, and Mexico
- Flexible schedule, including early mornings, evenings, or weekends as needed
- Employment contingent upon qualification for a company corporate credit card
Why Join Us?
- Be part of cuttingedge medical technology deployments
- Work in environments where your expertise directly supports patient care
- Collaborate with highly skilled field and technical teams
- Ongoing training and professional development opportunities
- Strong focus on safety, quality, and continuous improvement
If you're ready to combine technical skill, travel, and purpose in a role that truly makes an impact,we encourage you to apply today. #LI-AA1
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