Administrative Coordinator and Testing Specialist

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

The UCI Academic Testing Center (ATC), a unit within the Division of Teaching Excellence and Innovation (DTEI), administers the Placement Testing Program to new and continuing students to ensure correct placement in selected introductory courses and to help students assess their readiness for University-level work. These tests are selected or developed by UCI faculty who also determine the grading criteria for each test. Students, with the help of academic counselors, use results from placement tests to determine enrollment in introductory courses and to formulate a plan of study that is best suited for their learning needs and career goals.

Reporting to the Director of the Academic Testing Center (ATC), this position provides administrative support to the Center's operations. Responsible for the administrative functions and logistics of various services provided to the campus and community members, including students, staff, faculty, and the public. Assists in hiring and training ATC student staff. The individual is responsible for exercising judgment for abiding procedures, methods, and policy applications to provide a maximum level of customer service and satisfaction. The individual resolves routine issues and consults or refers to the Director as non-routine issues arise.

This is an in-person position.

Required:

• 2+ years of experience in administrative support.
• Strong administrative skills and the ability to provide high quality customer service via various modes: phone, in-person, and virtually. Strong organizational skills.
• Detail oriented with the ability to apply critical thinking skills to analyze problems and apply effective solutions.
• Ability to exercise good judgment and discretion and demonstrate independence in identifying problems and proposing innovative solutions.
• Ability to prioritize and complete work assignments in an environment of frequent interruptions, distractions and fluctuating workload.
• Skill in reading and interpreting documents, written in English text, such as administrative policy and procedure manuals.
• Ability to establish and maintain general office files and to develop a system of updating records/files.
• Ability to establish, cultivate and maintain collaborative working relationships with faculty, staff and students. Skill in interacting with people of varied social, cultural, economic, and educational backgrounds to obtain and convey information.
• Ability to exercise discretion in sensitive and confidential interpersonal dealings with faculty, staff, students and visitors.
• Excellent interpersonal and communication skills, verbal and written, to work effectively across the organization at all levels. Ability to resolve conflicts with tact and diplomacy.
• Ability to effectively manage multiple priorities and deadlines. Excellent multitasking and follow-through skills; able to work under pressure managing multiple projects with attention to details.
• Skill in using Microsoft Office Word, Excel, Microsoft Outlook and Outlook Web App (Exchange) Calendar.
• Ability to exemplify excellence through diversity by creating a welcoming and inclusive environment that maximizes the success and inclusion of our UCI community. Ability to work and interact with diverse populations and as part of a team.
• High school diploma or equivalent experience
• 1-3 yearsAdmin Support

Preferred:

• Experience working as an administrative assistant in higher education
• Knowledge of UCI's policies, procedures and general guidelines.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.