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Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: The Endless Aisle Operations Analyst ensures the endless aisle program is operating efficiently, accurately, and cost effectively. The analyst is also responsible for researching, implementing and monitoring technology improvements to improve efficiency and accuracy of Endless Aisle processes. This person works closely with the Endless Aisle team to ensure that vendors shipping performance is measured, policies adhered to and reviewed by all parties.
What you will do: Freight and Operations Management:
Develops and maintains good relations with suppliers, carriers, internal and external customers. Collaborates with Analysts, specialists, operations, vendors, and our carriers to maximize efficiency. Manages the communication and resolution of tracking and parcel shipments. Analyzes Gordon Food Service purchasing data and makes independent decisions regarding freight costing. Ensures accurate system freight costs through collaboration with other Gordon Food Service departments, and product suppliers. Reviews, audits, and reconciles Gordon Food Service's parcel shipping invoices for Endless Aisle. Develops reports in support of customer freight audits. Manages extra inventory to reduce inventory and spoilage. Reports on inventory and spoilage. Identifies opportunities to reduce. Manages customer returns and monitors damaged shipments. Manages RFPs and negotiations with carriers. Coordinates LTL shipments as needed. Understands small parcel and freight landscape and implications on the Endless Aisle business. Identifies, analyzes and recommends diversification opportunities, potential new carriers, and other opportunities to improve the customer experience and/or identify cost savings. Performs other duties as assigned.
Technology and Continuous Improvement:
Maintains relationship with third-party software providers Manages all automation and technology solutions for the Endless Aisle team. Collaborate with product management to use customer feedback, research, market and data analysis to validate product/service technology roadmap direction. Collaborate daily with cross-functional teams to solve problems, provide feedback, and accept completed work. Coordinate communication, training and change management activities. Supports any new enhancements, and/or upgrades to systems Provides systems support and necessary training for business changes to our vendors e.g. upgrades to systems Creates and assists with the prioritization of all outstanding Jira projects. Develops, monitors and analyzes reporting to monitor success and impact of strategic initiatives and technology implementations. Actively looks for and pursues opportunities for process improvement, automation and technology enhancements in support of business efficiency and stewardship.
When you will work:
Monday to Friday, 8am to 5pm Hybrid schedule, 4 days in office in Wyoming, MI 1 day remote
What you'll bring to the table:
Bachelor's Degree preferred. 3 + years previous food service or supply chain mgt. experience strongly preferred. Knowledge of freight costing components including hundredweight (cwt) calculations, line haul and accessorial expenses. Excellent listening and communication skills both written and verbal; comfortable speaking in front of large groups is a plus Able to prioritize work by thinking holistically to consider customer and enterprise needs, not just team needs Has a sharp eye for detail and excellent organization skills Self-directed and takes initiative to solve problems in a collaborative and time effective manner Experience creating charts and graphs in Excel or Google sheets to show trends Ability to juggle multiple initiatives in a dynamic, highly collaborative environment Mathematical - Must demonstrate math and accounting aptitude. Reasoning - Ability to compare/contrast, innovate, analyze, coordinate, and develop solutions to a variety of complex problems. Human Relations - Teamwork, positively interact with others, strong relationship building and commitment to Cornerstone Value of Customer is King, honesty, integrity. Problem solving - brings a creative approach to solving problems and brings solutions to the table, focus on continuous improvement Maintain knowledge of current trends and developments in the field of supply chain management and foodservice industry. Jira or similar agile planning and tracking tool is a plus Photocopier, fax, phone, calculator, PC/Laptop, teleconferencing equipment, general office equipment Intermediate to advanced knowledge of Excel. Proficient in development of formulas, pivot tables, macros, CSV's Google Apps (Chrome, Gmail, Calendar, Docs, Sheets, Slides, Drive, etc...) BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests. |
Gordon Food Service
Apr 23, 2026