Managing Consultant, Patient Experience
 Forsta | |
 United States, New York | |
 Apr 23, 2026 | |
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Company Description Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood.
Location: Remote (U.S.-based) Our Consulting team partners with healthcare organizations to maximize the impact of their Human Experience (HX) investments. Our consultants have been in our clients' shoes-leading teams, navigating complexity, and driving meaningful change in real healthcare environments. We work side by side with our clients to address their most pressing challenges, helping them listen smarter, act faster, and equip their teams with the tools and capabilities needed to stay ahead of what's next. Our clients collaborate closely with experienced patient experience professionals to understand how culture, processes, and service delivery shape the way patients experience care. Together, we redesign workflows, strengthen communication, and elevate engagement-enabling organizations to exceed patient expectations, improve outcomes, and deliver safer, more compassionate care. Job OverviewAs a Managing Consultant, you will deliver significant value for Press Ganey and our clients by driving work that aligns with organizational priorities and produces measurable results. Consulting teams engage rapidly to define and align priorities, analyze client and Press Ganey data, and provide strategic recommendations paired with clear execution plans. This role spans both consulting delivery and business development. Managing Consultants lead highimpact engagements, develop actionable insights and recommendations, deliver executivelevel outputs, and help grow client relationships and consulting pipeline. Core focus areas include consulting excellence, client impact, revenue growth, and consistent adherence to Press Ganey delivery methodology. Duties & ResponsibilitiesConsulting Delivery
Client Relationships & Business Development
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $120,000to $190,000.It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here:https://www.pressganey.com/legal-privacy/ | |