Security Officer- Front Desk Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Coordinator in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a dynamic tech, media, and telecom location, you will be the welcoming first point of contact, helping manage access, monitor activity, and support security-related operations with professionalism and care. This role offers the chance to deliver outstanding customer service, communicate clearly, and contribute to a positive environment while representing Allied Universal's values of agility, reliability, teamwork, innovation, and integrity.

Position Type: Full Time

Pay Rate: $16.25 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out site-specific procedures, managing visitor reception, and supporting security-related protocols for a professional technology and communications location.
• Monitor access to the lobby and entry points, verify visitor information, issue access credentials when appropriate, and help to deter unauthorized entry through consistent front desk presence.
• Respond to incidents, requests, and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services when appropriate.
• Answer phones, assist employees, guests, and vendors, and maintain accurate logs, reports, and other front desk records related to daily activity and security-related events.
• Observe activity in the reception area and surrounding entrance spaces, report unusual behavior and/or maintenance concerns, and follow Allied Universal and site-specific procedures.

Minimum Requirements:

• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.