Shuttle Driver

Reports to the Supervisor of Transportation (or to a designated individual in the Supervisor's absence).
Provide safe, courteous, and professional service to passengers while en route to/from destinations. Follow established routes and departure times. Communicates with dispatch for guidance on any detours/delays.
-Operates vehicles in accordance with Mass General Brigham Fleet Safety Program Policies and Procedures, as well as in accordance with applicable federal, state, and local laws and regulations.
-Maintains an accurate log documenting the number of passengers, trips completed, mileage, interior/exterior vehicle inspection, and other information that might be requested.
-Ensures adherence to passenger limits, both seated and standing.
-Assists passengers with disabilities and others needing assistance to board and disembark from the vehicle via the wheelchair lift.
-Reports any emergencies/concerns with the vehicle and/or passengers immediately to the Supervisor and/or Dispatcher.

Education
High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials
MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal required Commercial Drivers License [Massachusetts] - Massachusetts Department of Transportation Registry of Motor Vehicles required

Experience
Proven experience as a shuttle bus driver 1-2 years required

Knowledge, Skills and Abilities
- Excellent driving skills for shuttle buses and coach-type vehicles with the ability to navigate various road and weather conditions safely.
- Attention to detail and accuracy in record-keeping and documentation.
- Great improvisational skills.
- Knowledge of basic vehicle maintenance procedures.
- Excellent customer service skills.
- Ability to obtain a DOT medical card from Occupational Health.
- Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.