Receptionist

The Receptionist is responsible for answering all incoming calls and greeting all visitors of the company. This position provides information regarding the organization to the general public, clients and customers.

• Greet all visitors and direct them appropriately.
• Answer multiple phone lines in a professional and courteous manner. Screen each call by obtaining the callers' name and nature of the call, then route the call appropriately.
• Provide general administrative and clerical support.
• Prepare letters and documents to be mailed.
• Receive and sort incoming mail and/or deliveries.
• Maintain the reception area.
• Distribute incoming faxes.
• Perform other duties as assigned.

Education and/or Experience

High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

QUALIFICATIONS

• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.

• Must be a qualified typist with a minimum of 40 W.P.M.
• Ability to follow instructions and respond to managements' directions accurately.
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage and direct change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.