Associate Vice President of Digital Resources and University Librarian

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position will be partially based in the following office location:

For hybrid roles, employees must be able to commute to Manchester, NH on a regular basis.

The opportunity

The Associate Vice President (AVP) of Digital Resources and University Librarian serves as a strategic bridge between the University Library and the institution's complex and evolving digital resource ecosystem. This role provides executive leadership for the vision, strategy, and delivery of digital learning resources that support SNHU's diverse academic models, degree programs, and learner populations.

The AVP leads the integration of library services, digital content platforms, courseware, learning technologies, and vendorprovided resources into a cohesive and highquality digital resource experience for students, faculty, designers, and academic leaders. This includes stewardship of largescale vendor and provider relationships, digital content strategy, and innovative approaches to resource access, affordability, and usability.

In addition to oversight of library operations within the Wolak Library and Learning Commons, the AVP partners closely with academic, technology, procurement, and product teams to ensure that digital resources are scalable, accessible, costeffective, and aligned with institutional goals. The role reports to the VP of Learning Science and Assessment, emphasizing innovation, productoriented thinking, and continuous improvement across the digital resource lifecycle for all learner modalities.

What you'll do:

Strategic Leadership & Digital Resource Integration

• Be the university leader for digital learning resources, library services, and vendor provided academic content, ensuring alignment across online, campus-based, hybrid, and competency-based education models.

• Establish and communicate a shared institutional vision for digital resources, library services, research tools, courseware, lab platforms, and open educational resources across the university.

• Lead the integration of library expertise with digital resource strategy to create a seamless, high-quality end-to-end digital resource experience for learners and faculty.

Digital Resource Strategy & Vendor Partnerships

• Provide executive oversight of complex vendor and provider ecosystems, including publishers, learning technology companies, content platforms, and third-party service providers (e.g., large publishers such as Pearson, McGraw Hill, and comparable partners).

• Develop and manage long-term digital resource strategies that balance pedagogical value, user experience, scalability, accessibility, and cost.

• Partner with procurement and internal stakeholders to negotiate contracts, optimize vendor performance, and reduce student financial burden through innovative licensing models, strategic sourcing, and expanded use of open and inclusive content.

Innovation, Product Oriented Thinking & Emerging Technologies

• Champion innovative and product informed approaches to digital resource management, drawing on practices from product management, platform strategy, and user centered design.

• Ensure the adoption and effective use of emerging technologies that enhance discovery, access, analytics, and learning outcomes across library and digital resource services.

• Define future state business processes and identify opportunities for modernization related to systems, workflows, staffing models, and service delivery within the digital resource environment.

Library Leadership & Academic Partnership

• Provide leadership, coordination, supervision, and oversight of Shapiro Library and the broader university library and information resource teams.

• Oversee physical library operations and staff within the Wolak Library and Learning Commons, ensuring alignment between physical and digital service models.

• Collaborate with faculty, instructional designers, academic leadership, and technology teams to embed information literacy and effective digital resource use into curricula and program design.

Collaboration, Compliance & Advocacy

• Act as the university's expert advisor on library operations, digital resources, vendor ecosystems, and learning resource strategy.

• Ensure all services, platforms, and partnerships meet standards for compliance, accessibility, equity, and excellent university service.

• Build strong cross functional relationships across academic, technology, finance, and operational teams, as well as with external partners and providers.

• Represent and advocate for library and digital resource initiatives that support diverse learners, faculty, and staff.

What we're looking for:

• 10+ years of progressive experience in roles related to digital learning resources, library services, educational technology, product management, or vendordriven academic content environments.

• Master's degree required.

  • Preferred qualifications include a Master's degree in Library Science (MLS), Library and Information Science (MLIS) from an ALAaccredited program, or an advanced or terminal degree in a relevant field.

• Demonstrated leadership experience managing complex digital ecosystems, largescale vendor relationships, and crossfunctional teams within higher education, publishing, edtech, or comparable sectors.

• Experience applying innovative, productoriented, or platformbased approaches to improving digital resource strategy, user experience, and operational effectiveness.

#LI-Hybrid

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources