Programs & Projects Analyst (Comprehensive Community Services)

SALARY RANGE

WORK ASSIGNMENT DETAILS

Waukesha County's Department of Health & Human Services is recruiting for a Programs & Projects Analyst to oversee quality assurance and vendor network development activities within the Comprehensive Community Services (CCS) program.This position will report to the CCS-Youth Coordinator housed within the Coordinated Services Division. This position will support the vendor network for the CCS-Youth Program, as well as the CCS-Adult program which is housed in the Outpatient Behavioral Health Division.Quality Assurance monitoring is a key responsibility of this role to ensure compliance with program and Medicaid funding requirements.

Responsibilities will include:

• Quality assurance monitoring, documenting reviews, facilitation of applicable training activities as assigned, data gathering, data analysis, report development, and other quality assurance activities as assigned.
• Assess and analyze consumer care related to supportive services for persons with mental health and substance use disorders receiving services in Comprehensive Community Services (CCS.)
• Provide input related to quality indicators of billing and documentation of service delivery for Waukesha County consumers of Comprehensive Community Services (CCS.)
• Assess, plan and evaluate supportive services to clients and patients; and perform other duties as required.
• Provide feedback and guidance to contract vendors to ensure improved client services and improved documentation/billing compliance.
• Ensure consistent quality and compliance monitoring and enhance the efficiency of billing documentation submission to the fiscal department to ensure submission of billing within funding source time frames.
• Create, develop and maintain vendor relationships that enhance customer service and compliance and program development.
• Review vendor notes, invoices and billing logs for quality and compliance.
• Serve as the point of contact for vendor contracting and credentialing.
• Maintain the vendor network guide.
• Assist the coordinator/supervisor to complete the annual satisfaction survey for CCS/CST.

CLASSIFICATION SPECIFICATION

To view the full classification specification for Programs & Projects Analyst click here.

Minimum Training & Experience Requirements
1. Graduation from a recognized college or university with a bachelor's degree in business or public or healthcare administration, the social services, police science, or a closely related field.
2. Two (2) years of responsible professional work experience which includes research, analysis, evaluation, planning, project management, law enforcement duties, or a closely related area.
3. A master's degree in an area listed above maybe substituted for one year of the work experience requirement.

Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

About Us:
Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:
Located in the City of Waukesha, our campus offers an on-site cafe and fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit:https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.