New

Claims Business Consultant (CBC) Technical Assistant

TEKsystems
$21.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Connecticut, New Haven
Mar 03, 2026
Description Job Schedule: 5 days per week in office Job Hours: 8:00am to 4:30pm Interview Process: There will be one virtual interview and a second in-person Temp to Perm?: Possible Temp to Perm Location: Role can be located in New Haven CT or Chubb's Michigan Office address to follow Philly or Chicago. See addresses below PHILLY: Up until Apr 13th: 436 Walnut Street Phila 19106. 8th floor. Ss of Apr 13th: 2000 Arch St 19103. NEW HAVEN: 555 Long Wharf 10th Fl New Haven CT CHICAGO: 525 W. Monroe St. Suite 1100 Chicago IL 60661 MICHIGAN: 1450 Long Lake Rd. Troy MI 48098 USA Suite 212 Claims Business Consultant CBC Technical Assistant Description: Our award winning Claims Department has an exciting career opportunity for an individual who enjoys interaction with internal and external customers and has strong custom service organizational and time management skills. The Claim Business Consultant CBC Technical Assistant position on our Commercial Insurance CBC Team is an integral role that provides support to the CBC Claim Business Consultants staff in all key phases of account management produced from Commercial Insurance. Major Duties and Responsibilities: Claim Review Meeting CRM Preparation and Organization: Determines claims eligible for Claim review criteria by reviewing loss runs SHI Special Handling Instructions and discussions with CBC Distributes e-mail requests to adjusters Maintains a diary system and follows up to ensure 100 return QAs/reviews Claim Review forms submitted by adjusters Generates CRM list and time schedule and notifies adjusters of scheduled times and call in instructions Collates and distributes complete CRM package to all meeting participants. Creation Distribution of Customer Specific Loss Reports and Vendor Reports: Prepares activation forms using information from account profile and policy lists Creates customer specific loss reports based on agreed format Prepare customized reports on an ad-hoc basis and distributes reports to all necessary parties. Data Quality Management: Enters location codes new or updates Monitors claims for correct location codes monthly by reviewing new claims in the Claim system against location code lists Investigates and corrects incorrect location codes identified using either Dimensions or Claim system correction facilities Monitors fields for accuracy especially if accounts have customized data requirements for GL/Auto and corrects as necessary. Special Handling Instruction Maintenance: Enters new account SHI using SHI template format and taking from CBC produced Word documents Updates SHI on existing accounts as key changes occur Converts existing SHI at renewal to the new template format for SHI. Report Management: Maintain and Distribution various reports integral to CI CBC metrics and service deliverables. Catalog material associated with the CI CBC team on shared site. CBC Database: Updates accounts in the database at renewal with new premium/program structure. Customer Interaction: Facilitate navigate and/or escalate inquiries from internal and external customers. Skills/Knowledge/Experience: - 2 years claims experience preferred. - Exceptional organizational and prioritization skills. - Demonstrate proficient skills in the following areas: customer service written and oral communication team orientation analytical and problem solving skills demonstration of initiative and follow-through with work assignments. - Comfortable with Micro Office applications: Word Excel and PowerPoint - Effective in identifying potential or developing issues consistent with Best Practices and making the appropriate recommendations for solutions. - Ability to adapt and embrace change and new challenges. Experience Level Entry Leve Job Type & LocationThis is a Contract position based out of New Haven, CT. Pay and BenefitsThe pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in New Haven,CT. Application DeadlineThis position is anticipated to close on Mar 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.