Manager, Health Plan National Accounts

HealthPartners is currently hiring a Manager, Health Plan National Accounts. The Manager is responsible for driving strategic growth and operational excellence across a portfolio of national clients. This role builds and sustains enterprise-level partnerships while advancing innovative solutions that strengthen market leadership and generate new and expanded business opportunities. The Manager is responsible for cultivating, managing, and expanding relationships with large, strategic healthcare customers. This person provides leadership for national account strategy, talent development, and operational execution, ensuring consistent delivery, strong client outcomes, and long-term client retention success.

This position reports to the Vice President, Major and National Accounts Health Solutions and is part of a high-performing team. The Manager oversees a team of account managers and plays a critical role in aligning people, process, and strategy to support organizational growth and client retention.

Required Qualifications:

• Bachelor's degree
• Five (5) years of experience in the health plan industry within national account management, enterprise sales, or healthcare business development. Comparable experience within the broader healthcare industry will also be considered.
• Experience managing a successful account management team and meeting team goals
• Experience partnering with health care consultants
• Excellent leadership, communication, negotiation, and relationship-building skills.
• Excellent analytical, critical thinking, and negotiation skills
• Working knowledge of underwriting, product design and funding alternatives related to health and dental insurance.
• Strong computer skills using Microsoft Office products or comparable applications.
• Ability to manage multiple project assignments with short deadlines.
• Ability to work effectively at all levels of the organization, including senior leadership.
• Minnesota and Wisconsin health and life insurance license (within 3 months of hire)
• Current, valid driver's license and access to a reliable, insured vehicle

Preferred Qualifications:

• 10+ years in national account management
• Five (5) years of demonstrated success in achieving team membership and financial goals.
• Demonstrated sales and/or account management success within health insurance industry.
• Experience partnering with consulting firms (e.g., advisory, healthcare strategy, benefits consulting) to co-develop client solutions, align on strategic initiatives, and support integrated account management.
• Familiarity with HealthPartners and affiliated companies

Hours/Location:

• M-F; core business hours
• This is a hybrid role with onsite work at the Bloomington corporate office on Tuesdays and Wednesdays. Additional onsite days may be required as business needs evolve.
• Limited local travel is expected, primarily within the Twin Cities metro area for onsite client meetings.

Responsibilities:

• (20%) - Drive Strategic Growth by creating and executing on unique client strategies aimed at retention and accelerated membership and financial growth.
• (20%) - Inspire Customer Service Excellence by providing visionary leadership and guidance to your team, ensuring seamless delivery and superior client experience.
• (10%) - Lead High-Performing Team by building and empowering top talent through decisive leadership in hiring, development, and performance management. Champion a culture of accountability and compliance while rewarding excellence.
• (20%) - Cultivate Strategic Relationships by forging and sustaining influential partnerships with key clients and advisors. Monitor satisfaction, uncover new opportunities, and leverage market intelligence to drive competitive advantage.
• (10%) - Champion Innovation by staying ahead of industry trends and best practices, introducing forward-thinking ideas and transformative opportunities that elevate organizational performance.
• (20%) - Align Enterprise Strategy by collaborating with internal leaders and cross-functional teams to ensure alignment on client developments and identify strategic initiatives that advance enterprise objectives.

*Job description rankings/percentages are intended to reflect normal averages over an extended period of time and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.