Lead Events Support Technician (00092A)

The Webb Center ITS Support Department at Old Dominion University is seeking candidates for the Lead Events Support Technician (full-time, 12 month) position. This position will provide technology consulting support services to all university departments and student groups hosting events in Webb Center, Broderick Dining Commons, The Ted Constant Convocation Center, public outdoor areas, or major events held in classrooms. These services include determining equipment needs, planning and set-up of necessary equipment, and support during events. Coordinate equipment purchases, repairs and/or service calls with university approved vendors for all equipment owned by Auxiliary Services. This position provides and supports technology resources for non-academic events.

Required Education:  Exceptional knowledge of configuration and support of audio-visual equipment.

Required Qualifications:  Considerable knowledge of personal computers specifically in the use with media equipment. Working knowledge of effective customer service and problem-resolution techniques when serving diverse customers. Working knowledge of effective oral and written communication techniques. Some knowledge in the troubleshooting/repair of media equipment. Considerable computer literacy preferably in Microsoft products. Considerable knowledge of digital and networked room controllers and user interfaces. Some experience supporting multi-media technology. Considerable experience in problem solving and decision analysis (i.e. can differentiate between the need to take action and when to consult with supervisor). Valid Driver’s License and insurable driving record.

Additional Considerations: Some experience working with faculty, staff, and students in a higher education environment. Considerable experience in supporting a multimedia/technology environment. Formal training in media/technology related field. Bachelor’s degree in related field, or equivalent combination of education and experience. CTS (AVIXA Certified Technology Specialist) certification preferred.

Conditions of Employment:  This position is 8am-5pm, Monday through Friday with nights and weekends as needed.

Review Date:  This position closes on February 20, 2026

To apply, please visit 
https://jobs.odu.edu/postings/25432   . Old Dominion University is an equal opportunity, affirmative action institution.