Executive Director Digital Strategy & Experience

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The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children's Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation.

What You Bring:

This senior leader will be fluent in web and digital strategies and supporting technological infrastructure, and will oversee a cross-functional team to drive innovation, improve customer engagement, and enhance operational efficiency through the integration of digital solutions and advanced technologies.

• Bachelor's degree in marketing, Communications or related field, required. Masters preferred.
• 10+ years of progressive experience in communications, marketing, digital strategy, customer experience, or related fields, including 5-7 years of management experience with significant business impact.
• Healthcare experience preferred.
• Broader digital marketing experience in agency and/or other non-healthcare industries preferred.
• Significant digital marketing core expertise, including Digital experience and digital strategy within healthcare.
• Grounded in regulatory constraints associated with privacy, accessibility, and other areas of compliance scrutiny.
• Understanding of broad marketing technology environment and clear vision for how to build best-in-class capabilities.
• Experience identifying and evaluating new technologies for innovative solutions and process improvement, with demonstrated experience or strong interest in AI applications within marketing.
• Strong technical skills in areas such as user experience and digital platforms.
• Strong communication and presentation skills with the ability to influence stakeholders at all levels.
• Familiarity with web development processes, digital UX/UI, and other digital platforms.
• Experience identifying, developing, and bringing to market new ideas, products, services, processes, or business models and to develop and execute high-level plans.
• Strong leadership, team-building, and interpersonal skills, with the ability to manage multiple stakeholders and departments.
• Proven ability to lead and manage cross-functional teams.
• Excellent communication skills, both written and verbal, with the ability to present complex strategies to executive teams.
• Strategic thinker with a passion for innovation and digital transformation.
• Data-driven decision maker, capable of analyzing performance metrics and making strategic adjustments.
• Strong project management skills, with the ability to oversee multiple initiatives simultaneously.
• Self-starter; able to operate independently to drive change in the digital marketing space.
• Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.

What We Offer:

You can become a part of our diverse healthcare leadership team and enjoy extensive benefits with a variety of opportunities for personal and professional growth. From academic medical centers to local community hospitals, from downtown to the suburbs, Johns Hopkins Medicine has a work environment that will fit your personality and career goals.

Comprehensive benefits including medical, dental, and vision insurance; generous paid time off; life and long-term disability coverage; 403(b) retirement plan with employer match; tuition assistance for employees and dependents; and wellness programs just to name a few.

Salary Range: Minimum 234,911.00/annually - Maximum 300,284.00/annually. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.