Security Officer - Office Tower Reception

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Office Tower Reception in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome tenants and visitors, manage access control and badging, answer questions, and support a professional lobby experience. You will monitor activity from the desk, document incidents, and communicate clearly with property staff to help reduce security-related issues. At Allied Universal, you will thrive in a caring culture built on agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $21.25 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and contractors at the front desk by following Allied Universal site-specific procedures, access requirements, and security-related protocols.
• Monitor lobby activity and building entry points, verify identification and/or authorization as required, issue visitor credentials per policy, and maintain a professional presence to help to deter unauthorized access.
• Answer phones, route calls, and coordinate visitor check-in and check-out, including notifying tenants of arrivals and documenting service requests as needed.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, initiate notifications, and support emergency response activities per site procedures.
• Complete required reports and logs such as visitor activity, incidents, and key or badge issuance, and communicate relevant updates during shift turnover.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• CPR and/or First Aid is preferred and may be completed post hire.
• CPR certification is preferred and may be completed post hire.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.