Aerospace Lubricants - Customer Integration Specialist

Aerospace Lubricants is a specialty grease manufacturer located in Columbus, Ohio. We manufacture products for everything from defense systems and spacecraft to offshore boats and motorcycles.

We are seeking a reliable and detailoriented Customer Integration Specialist to join our team. In this role, you will be responsible for vendor management, customer onboarding, and new product set-up.

Shift: Monday-Friday, 8:00 AM-5:00 PM

Core Responsibilities

• Serve as the primary liaison with 3rd party packaging vendors, ensuring quality, cost, and delivery requirements are consistently met.
• Oversee packaging categories including Small Packs (example: Unit Pack) and Aerosols (example: Spray Products).
• Negotiate vendor timelines, resolve issues, and maintain strong supplier relationships.
• Monitor vendor performance metrics and escalating risks or delays proactively.

• Placing POs for required Raw Materials, Packaging Items and other miscellaneous items.
• Coordinating actively between multiple stakeholders such as planning / scheduling group to stay ahead.
• Ensuring timely delivery of materials to manage smooth production flow and maintain the target OTIF KPI.

• Lead the onboarding process for new customers, ensuring all requirements are captured, documented, and executed.
• Coordination of new customer set-up form and new customer set-up
• Coordinate packaging deliverables such as labels, cartons, and artwork, ensuring accuracy and compliance.
• Align raw material coordination with supply chain and procurement teams.
• Collaborate with Product Development/Lab and Sales to finalize product specifications.
• Establish and communicate lead times, MOQs, and MTS vs. MTO parameters.
• Drive structured onboarding timelines and ensure stakeholder alignment.
• Manage the end-to-end process for new product introductions, including packaging, specifications, and artwork.
• Partner with cross-functional teams to validate product specifications and readiness.
• Track and manage lead times to ensure timely product launches.
• Define and communicate MOQs and MTS vs. MTO requirements.
• Provide structured support for Stage Gate processes, ensuring milestones are met and documentation is complete.
• Identify risks in product launch timelines and develop mitigation strategies.

Position Requirements

• Bachelor's degree in Supply Chain Management, Business Administration, Packaging Science, or related field. 3-5 years of experience in project management, supply chain coordination, packaging operations, or customer onboarding. Or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Experience with cross-functional collaboration across Sales, Product Development, Lab, and Operations.
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM).
• Lean Six Sigma Green Belt or higher.
• APICS/ASCM CPIM or CSCP.
• Packaging-specific certifications (e.g., ISTA, IoPP CPP) preferred.

Other Details:

• Pay Type: Salaried
• Pay Range: $63,400 to $74,600

(Actual compensation is subject to variation due to such factors as education, experience, and/or skillset)

Benefits:

• Paid time off and paid holidays each year
• 401(k) with company match
• Paid life, short-term disability, and long-term disability insurance
• Competitive health benefits
• Health saving account (HSA) and flexible spending account (FSA) options
• Affordable group dental, vision, critical illness, and accident insurance
• Employee discount on AMSOIL products

If you have any questions or need assistance with the application process, please email: aerospacehr@amsoil.com

Since 1973 Aerospace has been manufacturing the highest performing lubricants for the harshest environments. You'll find us on the NASCAR circuit, in offshore race boats, dragsters, and motorcycles. Around your home we have products for your sliding doors and windows, your lawnmower, garage door, locks, fishing gear, toolbox drawers, garden tools, trailer hitches... the list goes on.