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Client Experience Associate - Mail Clerk/Floater

XBP Americas
$15.50/hrs
Jan 29, 2026

Essential Job Responsibilities:

* Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services.

* Performs administrative tasks, provides volumes/billing inputs to one-up Manager, and other assigned duties in a timely manner.

* Handle time-sensitive material like confidential, urgent packages

* Shipping & Receiving

* Sort and deliver mail, packages

* Valid Driver's license

* Courier services

* Pack & move boxes as needed within the site as requested

* Stock paper in copy areas

* Change Toners in copiers as requested

* Ensures adherence to company policies and guidelines, safety & security procedures.

* Create a positive atmosphere of professionalism and support.

* Utilizes technology to perform tasks efficiently and demonstrates the ability to communicate effectively both orally and written.

* Position may require individuals to perform site activities due to unanticipated volume increases, staffing coverage issues and/or special project needs requested by clients.

* Understands basic information on core service/solutions offerings and effectively with Manager - Client Services.

* Other duties upon request

* Maintain a high level of safety awareness and promptly report potential hazards to supervisors.

* Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.

* Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.

* Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.

* Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 25 lbs. frequently.

Qualifications:

* High school diploma or equivalent.

* Valid Driver's license.

* Proficiency in reading, writing, and speaking English.

* Ability to work at a computer for extended periods.

* Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.

* Close vision and ability to focus are necessary for performing tasks accurately.

* Experience with data entry is desirable.

* Ability to engage in repetitive motion activities like twisting, bending, and climbing.

  • The pay range for this position starts at $15.50/hrs; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered

Exela is a proud sponsor of the 100,000 jobs Mission to employ America's veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it's a great thing to do for our business. Our Nation's military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability or veteran status.

EOE/Minorities/Females/Veterans/Disabled

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