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Administrative Support Assc

The University of North Carolina at Greensboro

$36,895 - $37,262

United States, North Carolina, Greensboro

Jan 29, 2026

Posting Details

Requisition Number	S3076
Position Number	999762
Position Classification Title	Administrative Support Associate
Functional Title	Administrative Support Assc
Position Type	Staff
University Information	Located in North Carolina's third-largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked the No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit	Our mission is to provide collaborative health care designed to empower students to develop lifelong skills that enhance their physical, psychological, and wellness status and create a supportive and professional environment that encourages student success and retention. Student Health Services: Provides student-centered, medical, counseling, and wellness services which are affordable and accessible. Utilizes a multidisciplinary and collaborative approach to wellness and health care. Promotes professional excellence, responsiveness, and ethical practice. Is committed to the support of the educational, research, and service missions of the University.
Position Summary	The Counseling Center Administrative Support Associate is responsible for: Assisting with handling all tasks associated with the Counseling and Psychological Services reception desk (patient check-in and check-out, answering telephone calls, assembling clinic records, etc.). Appointment scheduling and managing provider schedules. Other related administrative duties as assigned. This position is located in the Counseling and Psychological Services Reception Desk area and functions as a member of an active work team (consisting of 15 therapists, 3-4 trainees, and 2 Administrative Support Associates) with cross-training in, and responsibility for, other administrative functions. This position requires efficient organization skills, knowledge of basic health information management conventions, an ability to work with a diverse group of people with varying knowledge and understanding of counseling, compassionate communication skills as required to deal with students in distress, and an ability to respond proactively within a growing, dynamic, ever-changing work environment.
Minimum Qualifications	HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications	Prior experience in a university environment. Prior experience and demonstrated proficiency with Excel, Banner 9, Chrome River, and web-based software applications. Prior experience and demonstrated skill with customer service etiquette, Mental Health, and Psychiatry knowledge.
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to Applicants	Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number
Recruitment Range	$36,895 - $37,262
Org #-Department	Student Health Services - 44604
Work Hours of Position	8 am - 5 pm Monday -Friday
Number of Months per Year	12
Posting Requirements
Job Family	Administrative & Managerial
Career Banded Title	Administrative Support Associate
Open Date	01/29/2026
Close Date	02/19/2026
FTE	1.000
FLSA	Non-Exempt
If other, please indicate
If time-limited, please specify end date for appointment.
Salary Grade Equivalency