New

Small Business Sales Representative

Connection
United States, New Hampshire, Merrimack
730 Milford Road (Show on map)
Jan 29, 2026
Small Business Sales Representative You're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers. Merrimack, NH CONNECTION At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. Back in 1982, we started out with two employees and a phone line. Today, Connection is a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. We’d love for you to join us and make your mark on the future of technology. https://www.connection.com/ keywords: position summary,pricing & quoting,training,customer care,solutions,business development,qualifications,preferred Full Time Overview: The Small Business Sales Representative establishes new accounts through outbound phone calls to leads, new, and existing customers. The Sales Rep develops and manages long-term sales relationships with the company's small business customers. By assessing customer needs and providing viable technology options, the Sales Rep ensures account growth aligned with individual and company goals. Responsibilities: Business Development & Prospecting Research and identify potential new customers through online prospecting. Qualify accounts by assessing organization size, primary contacts, and potential IT spend. Conduct outbound cold calls to develop new customer relationships and future sales opportunities. Customer Relationship Management Maintain ongoing communication with existing customers to support repeat business. Develop an understanding of customer operations, technology environments, and potential areas for improvement. Provide timely updates regarding customer inquiries, orders, and issue resolutions. Solution Development Collaborate with internal teams and external partners (vendors, tech support, distributors such as Ingram Micro) to develop customized IT solutions. Build solutions based on customer needs and insights from relevant sources. Pricing & Quoting Utilize internal pricing resources to provide competitive quotes while maintaining profit margins. Verify the accuracy of solution components and ensure alignment with customer needs. Deliver quotes within customerspecified timelines and revise pricing based on feedback or changes in customer requirements. Communicate stock limitations, product availability concerns, or other factors affecting proposed solutions. Training & Professional Development Attend vendor trainings, including mandatory sessions. Review the company intranet regularly for updates to vendor information or technology changes. Utilize PPCU training tools to strengthen product knowledge. Engage with onsite vendors to learn about new technologies, products, and service offerings. 47 Entity of type com.vizirecruiter.common.domain.model.Label with id: 21 Requirements: Strong written and verbal communication skills. Ability to conduct effective research and qualify potential customers. Comfortable with outbound calling and engaging new prospects. Strong organizational skills with the ability to manage multiple customer relationships. Attention to detail and accuracy in documentation and customer communications. Preferred Experience in IT sales, technology solutions, or related fields. Familiarity with CRM systems or sales productivity tools. Understanding of IT infrastructure or related technical concepts. Experience coordinating with vendors, distributors, or technical resources. Entity of type com.vizirecruiter.common.domain.model.Label with id: 1378