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The Sherwin-Williams Delivery Service (SWDS) Human Resources Manager supporting the South Western Division will contribute to the Division's sales performance by providing human resources support to the Vice President of Finance, the Finance team, Transportation Director, Area Managers, Driver Supervisors and Drivers; particularly in the areas of recruitment/selection, belonging and culture, training & development, talent management, performance management, compensation, succession planning and employee relations. The result is that the assigned groups will have qualified employees to lead SWDS and provide world-class delivery services. The incumbent will have a management style centered on good judgment, integrity, team building and accountability. This position may require 40% travel. This role is not remote/hybrid. This role will report to our office in Richardson, TX. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
- Partner with business leaders to execute Company, Group and Division initiatives.
- Development and execution of talent pipeline programs to build larger succession populations for growth of the Delivery Service & Finance organization.
- Support functional stakeholders to achieve organizational and functional goals.
- In conjunction with leadership, maintain a presence in the field through field visits, training sessions and participation in Employee Resource Group events and other business initiatives.
- Work with business leaders to implement and maintain practices that encourage high levels of employee engagement and focus on retention, including the administration of the Employee Engagement Survey and conducting focus groups and round tables.
- Provide employee relations support to assigned groups, including but not limited to investigating and resolving employee relations' issues and concerns.
- Ensure compliance with all national, regional and local laws and regulations.
- Analyze the causes for turnover and make recommendations on retention improvement.
- Partner with the Talent Acquisition Center of Excellence and District Leadership to recruit and hire qualified talent and ensure alignment with inclusion and diversity initiatives.
- Manage the Affirmative Action Plans for assigned groups.
- Lead the succession planning and talent review process in partnership with Leadership.
- Analyze data (e.g. turnover, retirements, & etc.) to create Talent Management plans that address any talent gaps identified.
- Support learning and development initiatives and work with business leaders to identify learning opportunities for their teams.
- Assist in administering Progressive Discipline when necessary.
- Ensure the compensation/salary policies and programs are administered consistently and ensure that pay equity is maintained.
- Lead the performance management process for assigned groups, including reviewing performance appraisals for assigned employees to ensure fairness and consistency.
Minimum Requirements:
- Bachelor's degree
- Must be at least 18 years of age.
- Must be legally authorized to work in country of employment without sponsorship for employment visa status.
- Must have the ability to operate a computer and communicate via the telephone.
- Must have a valid driver's license.
- Exemplary verbal and written communication skills.
- Minimum of 4 years' experience in Human Resources or HR Development Program.
- Experience in leading investigations and resolving employee relations and loss prevention matters.
- Experience in performance management, career planning, and career development techniques.
- Familiarity with compensation review, incentive plans and benefits programs.
- Skilled at effective recruiting, interviewing and selection techniques.
- Strong training skills and knowledge of effective training methods.
Preferred Qualifications:
- HR Certification (SHRM or PHR/SPHR)
- Experience providing HR support in a multi-location environment.
- Ability to influence, negotiate and gain commitment at all levels in the organization.
- Supporting the PSG store environment in a HR Generalist or Training capacity.
- Strong analytical and problem-solving skills.
- Ability to research information and analyze data to arrive at valid conclusions, recommendations and plans of action.
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