Parts Counter/Warehouse Lead

The Parts Counter / Warehouse Lead plays a key role in supporting the daily operations of the parts department. This hands-on leadership role involves guiding team members in their duties, training personnel, efficient and accurate order fulfillment, assisting with accurate inventory control and ensuring exceptional customer service. This is not a manager or supervisor role but serves as the primary point of support and coordination of the team and maintaining a safe, organized warehouse. The Lead works closely with management on daily operations.

Assist customers (walk-ins & phone) and internal customers with parts lookup and ordering.
• Support afterhours parts calls as scheduled.
• Ensure consistent, high-quality customer interactions.
• Participate in shipping/receiving, order picking, staging, and stocking activities.
• Assemble hydraulic hoses and operate forklifts and pallet jacks as needed.
• Complete required paperwork and data entry accurately.
• Assist with maintaining proper inventory organization and cycle counts.
• Assist management with addressing customer concerns, suggestions on operation improvement opportunities, and team workload.
• Help train new team members on basic procedures and tasks.
• Ensure daily operations follow company standards, policies, and safety practices.
• Maintain clean, organized work areas to support productivity and safety.

• Minimum of 3 years' experience in parts counter sales and warehouse inventory, agriculture equipment, or related field.
• Strong working knowledge of parts operations and agricultural equipment components.
• Ability to safely operate a forklift and pallet jack.
• Computer proficiency (Microsoft Office, Outlook, shipping software such as UPS WorldShip).
• Strong communication, teamwork, and problemsolving skills.
• Must be able to travel training when needed.
• Ability to work independently and assist others when needed.
• Must be able to lift 75 lbs, climb ladders, and perform physical tasks regularly.
• High School Diploma or equivalent required.
• Valid driver's license with a clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate: Min: $ 23/hr Maz: $ 28/hr

This position works in both the warehouse and office settings. Physical activity-including walking, standing, bending, lifting up to 75lbs, and equipment operation-is required. Noise levels vary from moderate to high in warehouse areas and low to moderate in the office. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.