New

Customer Service Representative(Real Estate/Mortgage)

22nd Century Technologies, Inc.
Payrate: $20/hr on w2
United States, Virginia, Glen Allen
Jan 28, 2026
Job Title: Customer Service Representative(Real Estate/Mortgage) Duration: 12+ months Mode: Onsite Location: Glen Allen, VA 23060 Payrate: $20/hr on w2 without benefits Job Description: This important role will support the Housing Choice Voucher Program by handling customer interaction. The candidate will respond to phone calls and email requests on a daily basis, maintain customer service records, resolve customer complaints, provide resources to customers, provide the appropriate service and information or referring clients to another department, and always adhering to the company's policies and procedures when assisting customers. Virginia Housing is one of the nation's premier housing finance agencies. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our public-private partnerships. We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a fitness center and free parking. Educational opportunities to help your advancement are available through classroom and online programs. Role & Responsibilities: Excellent customer service skills Providing the appropriate service and information or referring clients to another department Clear communication skills and a strong command of the English language Strong attention to detail Ability to work well in a team Multitasking skills and good organizational abilities Ability to work calmly under high-stress situations Computer literacy Experience working in a customer service environment is required