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Customer Service Assistant/ Office Clerk

22nd Century Technologies, Inc.
$16.00/hr. on w2 without benef
United States, Ohio, Reynoldsburg
Jan 28, 2026
Job Title: Customer Service Assistant/ Office Clerk

Location: Reynoldsburg, 43068, OH

Pay Rate: $16.00/hr. on w2 without benefits

Duration: 11+ months (possible extension)

Shift Timing: 8:00 AM - 12:00 PM hrs / week

Role & Responsibilities:

  • Respond to inquiries and complaints regarding newborn screening laws, policies, and procedures.
  • Contact hospitals and medical providers to update missing or inaccurate demographic information.
  • Process requests for newborn screening records and track resolution of specimen issues.
  • Maintain and update data systems, including courier shipments, kit orders, and eReports registrations.
  • Prepare quarterly reports for hospital submitters.
  • Perform clerical tasks such as scanning, filing, mailing, and generating labels.

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