Systems Engineer IV

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity:

UCF IT is seeking a highly skilled Systems Engineer IV to join our Endpoint Engineering team. The Systems Engineer IV is a senior-level role responsible for architecting, engineering, and securing enterprise systems that support infrastructure and information security. This position requires extensive experience with Microsoft Intune, moderate or better experience with Microsoft Endpoint Configuration Manager (MECM) and Group Policy, and the ability to design and implement complex solutions. The Systems Engineer IV will collaborate with customers and peers to deliver innovative solutions, provide Tier 3 support, and ensure system reliability and security.

Responsibilities:

• Build and maintain infrastructure to meet business needs and security standards.

• Configure and manage Intune, MECM, and Group Policy for device management and compliance.

• Manage and maintain file servers, print servers, and license servers.

• Monitor system performance and implement optimizations to meet service-level targets.

• Ensure secure configurations for systems and applications are implemented and maintained.

• Partner with stakeholders to engineer solutions that align with organizational goals.

• Provide Tier 3 support for complex technical issues.

• Mentor junior engineers and contribute to team knowledge sharing.

• Lead the design and implementation of enterprise systems and applications.

• Gather business requirements and translate them into technical solutions.

• Evaluate new technologies and methodologies to recommend improvements.

• Maintain accurate documentation of system configurations and procedures.

• Contribute to policy development and quality assurance for deployments.

Minimum Qualifications:

Bachelor's degree and 5 years of relevant experience; or High School Diploma (or equivalent) and 9 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Extensive experience with Microsoft Intune for device compliance, configuration, and security.

• Moderate to extensive experience with one or more of the following: Microsoft Endpoint Configuration Manager (MECM), Jamf, and Citrix.

• Strong problem-solving skills with experience providing Tier 3 support for complex technical issues.

• Hands-on experience implementing security hardening standards (CIS benchmarks, NIST guidelines) and familiarity with endpoint security tools and vulnerability management platforms.

• Excellent communication and collaboration skills to work with stakeholders and mentor junior staff.

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

• Relevant certifications such as Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Azure Administrator Associate, Citrix Certified Associate (CCA), or Jamf Certified Tech.

Special Instructions to the Applicants:

The anticipated salary range for this position is $89,076 - $111,345. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position, now or in the future.

Position requires a valid Class E driver's license. The position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for
employment. We urge you to please take the time to complete the application in its entirety.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.