Radio Services Specialist

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Radio Systems Specialist

Office of Emergency Management

Annual Salary: $59,280 - $88,878

Closing Date: February 10, 2026, or upon receipt of the first 50 application submissions received

JOB SUMMARY: Under direction of the Radio Services Director, to perform specialized technical work in the installation, repair, and maintenance of FM land mobile, mobile data, and microwave communication systems and equipment as well as plan, design, and implement such systems. This position will assist in the administration of the OASIS Public Safety Radio System, develop templates/code plugs, programs, and PM subscriber radios. This position requires a high degree of technical knowledge of a diverse array of communication systems and equipment. Experience with all systems is not required, but the individual will be expected to learn new systems and solve problems as needed and with little direction or assistance.

JOB DUTIES:

• Assist in administrating the Milwaukee County Subsystem of the OASIS public safety radio system. Monitor operation of system using GenWatch, working closely with Motorola FSO; diagnose, repair, and replace radio infrastructure equipment; adjust system and network configurations.
• Assist in the maintenance of back-up generators and UPS systems; coordinate snow removal and landscaping service contracts; maintain radio site security; facilitate site access to external contractors and vendors.
• Act as a liaison to other County Departments and partners for communication system services requests, complaints, or problems; assist with subscriber break-fix issues; provide communication system consultation services to County Departments.
• Provide technical support and training to other radio technicians; set repair and maintenance priorities; provide 24-hour on call support for mission critical systems on a rotating basis; provide on scene communication support for critical public safety incidents.
• Maintain accurate asset inventories including portable radios, mobile radios, base stations, spare infrastructure equipment, shop tools, and shop supplies.
• Develop, modify, and deploy code plugs for Motorola, EF Johnson, and other approved manufacturers; troubleshoot and repair malfunctioning subscriber radios; perform preventative maintenance and tuning of subscriber radios.
• Install and configure mobile radio installations in squad cars and other County vehicles; install, configure, and maintain base stations and BDAs in County buildings
• Maintain accurate records using databases and spreadsheets; develop operational and technical policies and procedures, assist in the maintenance of and application for FCC licenses.
• Maintain 911 phone systems to include Vesta, ANI/ALI, 911 Trunks, Programming, Console Layouts, Vests Recording, Troubleshooting, and Advanced Repair.
• NICE Radio Recording Maintenance, Troubleshooting, and Repair. Maintain networking of Console positions.
• To perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Current Wisconsin resident at time of application
• Current Wisconsin Driver's License maintained throughout employment
• High school diploma or G.E.D. equivalent is required
• At least six (6) months of experience with installation, repairing, and/or maintaining FM land mobile radio systems
• Proficient at intermediate level utilizing a personal computer
• Must be able work any assigned shift including weekends and holidays as required. Position is subject to mandated scheduled and unscheduled overtime
• Must be able to pass a criminal background, including fingerprinting, and an employment verification check
• Ability to push/pull/lift/carry up to 50lbs on a regular basis

Note: This position requires access to WISCOM system keys, which allow individuals to program radios with the state radio system. To gain access, employees must pass a CJIS (Criminal Justice Information Services) compliant background check as a condition of employment.

Preferred Qualifications:

• Have a Criminal Justice Information Services (CJIS) certification or must obtain within six (6) months of hire
• Have a Communications Unit Leader (COM-L) and Communications Technician (COM-T) certifications or must obtain within two (2) years of hire

Knowledge, Skills and Abilities: Knowledge of the construction, capabilities, limitations, operation and functional use of a variety of types and models of radio communication equipment; skill in the diagnosis and resolution of radio problems; skill in the use of radio equipment repair tools; skill in the operation and maintenance of radio equipment; oral and written communication skills; organizational skills; diagnostic skills; ability to work in hazardous or high security areas; ability to work effectively and harmoniously with users, equipment vendors, and others.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.