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RCM Payer Performance Policy and Escalation Manager

MaineHealth
medical insurance, parental leave
United States, Maine, Scarborough
301B U.S. 1 (Show on map)
Dec 08, 2025

Description

MaineHealth Corporate

Professional - Nonclinical
Req #: 59045

Summary:

The RCM Payer Performance Policy and Escalation Manager is responsible for coordinating payer performance initiatives across the Revenue Cycle. This role facilitates a unified and accurate presentation of data and project related work as it pertains to payer policy impacts, payer claim resolution projects, and coverage research that impact payer performance, claim resolution, contract adherence, clinical initiatives, and reimbursement accuracy.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  1. Education:Bachelor's degree in business, finance, healthcare administration, or related field. May accept a combination of management and technical experience equivalent to a degree
  2. License/Certifications: N/A
  3. Experience:3 to 5 years in revenue cycle operations, payer relations, auditing and appeals, medical insurance, or other healthcare experience. Experience in a multi-facility or integrated health system preferred.
  4. Additional Skills/Requirements Required: Proficiency in data visualization and reporting tools, such as Excel, SmartSheets, Epic
  5. Additional Skills/Requirements Preferred: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact alyssa.lewis@mainehealth.org

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