Spanish Bilingual Customer Service Coord

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You Belong at Hopkins!
Come see why the Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.

What Awaits You?
Career growth and development

Diverse and collaborative working environment

Affordable and comprehensive benefits package, including Paid Time Off

The Customer Service Coordinator will be responsible for responding to customers' billing requests and inquiries, researching and providing resolution of customer service-related issues. The Customer Service Coordinator must possess the ability to analyze customer accounts accordingly and provide an accurate explanation of account balances billed to the patient.

Hours:

Full Time (40 hours)

Day Shift

Weekend Work Not Required

Non-Exempt

Location: Hybrid

Johns Hopkins Hospital

6201 Greenleigh Avenue
Baltimore, MD 21220

Requirements:

High school diploma or equivalent

1-2 years of call center or health care experience.

Candidate must successfully pass the required designated language assessment before a job offer. New employees must complete all the training required within 30 days of hire

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

Full medical, dental, and vision plans,

Retirement plans,

Paid time off (PTO),

Tuition reimbursement for you and your dependents,

Tell a friend and get paid! Ask about our Employee Referral Program Bonus!

And more! Visit https://jhh.mybenefitsjhhs.com/

Salary Range: Minimum 18.59/hour - Maximum 30.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.