Account Manager

Under supervision of the Director of Donor Recruitment is accountable for the development, planning and promotion of blood recruitment activities within an assigned territory. Responsible for educating and communicating with the public about the need for blood, the local blood program and blood donation. Acts as a liaison between the Blood Center and donor groups. Develops and maintains contact with volunteers to encourage their participation.

Essential Functions:

* Recruits blood donors and blood donor groups.
* Schedules new and existing blood drives.
* Provides publicity and recruitment materials for blood drives.
* Provides education, training and assistance to volunteers organizing blood drives.
* Speaks to individuals and groups about the need for blood, Community Blood Center and blood donation.
* Works to maximize blood collection within an assigned territory.
* Meets blood collection goals.
* Represents Community Blood Center in community activities.
* Conducts tours of the blood center.
* Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.
* Must have and maintain a valid operator's license and clean driving record. All tickets, suspension must be reported to supervisor.
* Must be willing to travel more that 75% of the time.

Requirements
* Associate or Bachelor's Degree in Marketing, Public Relations, Communications or related field, or equivalent work experience.
* Two years of sales or marketing experience preferred.

Skills and Knowledge
* Excellent customer service skills and ability to work effectively with a diverse population.
* Ability to communicate effectively with customers and employees of organization verbally and in writing.
* Excellent organizational skills and ability to handle multiple priorities effectively
* Ability to solve problems and work independently.
* Exceptional presentation skills.
* Ability to write routine reports and correspondence.
* Advanced computer skills.
* Good driving skills and records.
* Microsoft Office Suite - Word, Excel, PowerPoint
* Database management
* Knowledge of Missouri and Kansas driving laws as applicable.

This position is responsible for working with the team to achieve total red cell and apheresis collection goals for CBC, both at blood drives and donor centers. The Account Manager is accountable under manager supervision for the development, planning and promotion of donor recruitment activities including hosting blood drives in donor centers, supporting marketing campaign efforts in centers, managing regularly-scheduled drives at key geographic locations and working with groups to host blood drives in the community. Responsible for educating and communicating with individuals about the need for blood, the local blood program and blood donation. Develops and maintains contact with volunteers to encourage their participation.