SMTS, Software Engineering

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Role: Senior Technical Contributor & Problem Solver

As a Senior Member of Technical Staff, you will be a hands-on engineer responsible for delivering high-impact features, driving engineering excellence, and contributing to architectural decisions. This role requires strong technical depth, a passion for emerging technologies (including AI/ML), and the ability to influence best practices across the engineering organization.

Key Responsibilities

Engineering Excellence:

• Deliver high-quality, scalable, and secure features across the full development lifecycle.

• Contribute to architecture reviews, design discussions, and technical decision-making.

• Uphold best-in-class standards for code quality, performance, and maintainability.

AI & Emerging Technology Enablement:

• Research, prototype, and integrate AI/ML and emerging technologies to enhance product capabilities and performance.

End-to-End Feature Development:

• Own the design, development, and operational readiness of services and features from concept to production.

• Ensure solutions meet functional, performance, security, and compliance standards.

Quality Engineering & DevSecOps:

• Partner closely with QE and DevOps to define test strategies, enhance automation, and support resilience and reliability practices.

• Contribute to CI/CD pipelines and continuous improvement of our release processes.

Architecture & System Design:

• Collaborate with architects and senior engineers to evolve the technical roadmap and system architecture.

• Identify technical gaps, propose improvements, and contribute to long-term platform evolution.

Technical Influence & Mentorship:

• Model strong coding standards, share knowledge effectively, and mentor junior engineers.

• Foster an environment of innovation, transparency, and cross-team collaboration.

What You'll Bring

Required Experience & Technical Expertise

• 8+ years of progressive software development experience with a strong track record building large-scale, distributed, web-based systems.

• 8+ years Salesforce expertise required, with deep understanding of the Salesforce Platform and product suite (Sales, Service, Experience/Community, Marketing, etc.).

• Experience Cloud & Slack Integration experience is required.

System Architecture & Integration Expertise:

• Strong understanding of scalable architecture, design patterns, and LDV best practices.

• Hands-on experience with enterprise integrations, including MuleSoft and other leading integration frameworks and tools.

AI / Emerging Tech:

• Practical experience-or strong foundational understanding-of AI/ML technologies and how they can be applied to enterprise software.

Coding Proficiency:

• Expert-level proficiency in multiple modern programming languages and frameworks, including:

  • Apex, Java, JavaScript, Lightning Web Components (LWC)

• Experience with CI/CD (Jenkins pipelines, Agentic CI/CD, branching/versioning best practices).

Quality, Security & Operations:

• Solid understanding of platform security: TLS/SSL, SAML, SSO, OAuth, and secure development best practices.

• Experience with environment management, release management, and operational readiness.

Ideal Candidate Profile

• Technical Leadership: Strong ability to influence engineering direction, contribute to architectural decisions, and drive technical improvements.

• Problem Solver: Analytical thinker who can navigate ambiguity and deliver results in fast-moving environments.

• Collaborative Communicator: Skilled at working across teams, simplifying complexity, and building trusted partnerships.

• Customer Mindset: Invested in understanding customer needs and ensuring product decisions align to business value.

Nice to Have

• Experience with cloud platforms such as AWS or Heroku.

• Familiarity with analytics or BI platforms (e.g., Tableau).

• Active and relevant Salesforce certifications.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.