National Joint Utilities Notification System Specialist

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Position Summary

National Joint Utilities Notification System (NJUNS) Specialist schedules, dispatches and coordinates work for field inspectors and contract crews; creates notification tickets, maintains continuous communication with our customers for work requested to ensure timelines are met; monitors PGE's NJUNS activity and work order progress, identifies and resolves issues. Ensures that compliance is met. Other activities require auditing and analysis of Customer Banner Applications to limit discrepancies and to ensure National Electric Safety Code and Cooperate Guidelines are met. Preparation and Communication with Local Government Affairs, Key Customer Managers, Local Cities, and Municipalities.

Responsibilities

Research rate structures and determines which rates apply per contractual agreements. Performs WFOU (work for other utilities) complex and difficult billings. May negotiate payment arrangements within established procedures. May participate in mid-year and end of year rental rate analysis.

Audit joint use permit applications and provide adequate feedback timely. Determine which jobs may require pre - construction inspection, create work order as needed. Grant permit conditional approval on completed applications. Ensures applications meet regulatory and policy requirements. Determines optimal timing for prerequisite activities for each job. Research issues and determines which to escalate. May do field visits to review work performed and determine whether it matches permitting requirements; may work with customers and other departments to resolve related issues.

Reviews and prioritizes work orders. Plans, schedules and dispatches UAM field inspectors and contract crews. Monitors job progress and identifies and resolves issues. Communicate with field on statuses of work orders. Identifies potential issues and determines what to escalate.

Monitors system queues and works with stakeholders to develop one- to two-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides what requires escalation.

Ensures all work activities comply with regulatory and policy requirements. Provides data and information for required compliance reviews.

Responds to data requests. Determines best way for obtaining and synthesizing data from multiple sources. Develops and runs reports; present findings as needed.

Documents new processes and updates existing processes.

Responds to questions related to day-to-day work.

Everyday use of The National Joint Utilities Notification System (NJUNS)

20% Activities- Travel Throughout PGE Service Territory with PGE Vehicle

Minimum Qualifications

Bachelor's degree in engineering, business, finance or other related field or equivalent experience.
One year of experience in utility operations.

Desired Qualifications

Preferred Knowledge of The National Joint Utilities Notification System (NJUNS)
Working knowledge of distribution system
Working knowledge of software systems

Microsoft Office Suite
GIS
E-Records
Asset Management Software (Maximo)

Functional Competencies
Basic knowledge of laws and regulations related to utility operations
Basic knowledge of the fundamentals of electricity
Basic knowledge of PGE's geographic territory
Basic knowledge of collective bargaining agreements

General Competencies

Intermediate analytical thinking skills

Basic project management skills
Basic conflict management skills
Intermediate customer focus skills
Intermediate interpersonal skills
Working organization and prioritization skills
Intermediate problem-solving skills

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.